Booking Coordinator

6 months ago


Manchester, United Kingdom D A Languages Full time

**Booking Coordinator - Out of Hour's**

**About The Role**

Due to our ongoing growth, were looking for Out of Hour's Booking Coordinators to join our team to help fulfil client bookings and send the right interpreter to client jobs.

As a Out of Hour's Booking Coordinator, based in the Operations Department, you will provide support to all areas within the business, as well as communicating with our interpreters and clients. The role offers a great opportunity to learn a wide variety of skills within a fast-paced growing area of the business while working remotely and with a working pattern to suit those with busy lifestyles.

We are looking for highly organised, self motivated, quick thinking individuals to join our successful and ever expanding team. The ideal applicant must be a dynamic individual who has the ability to work under pressure, multitask and is a great communicator and takes pride completing tasks to a high standard.

**Main Duties & Responsibilities**
- To manage a large amount of inbound & outbound calls in a professional manner, booking interpreters onto relevant jobs, resolving queries and liaising with other departments
- Calling clients showing great telephone etiquette and customer care
- Ensuring an interpreter is present for every booking
- Build rapport with clients and interpreters
- Prioritising tasks within the team, showing organisation, quick thinking and flexibility
- Troubleshooting to ensure we provide the best possible service in unexpected scenarios

**About You**
- Shift pattern is 10pm-6.30am - Monday, Tuesday, Wednesday, Thursday.
- Previous experience of working in fast paced, pressurised environment (essential)
- Experience of working in a customer focused environment (essential)
- Effective listening, communication, and strong negotiating skills (essential)
- Excellent problem-solving skills
- Able to multitask and think critically
- Excellent attention to detail
- Can use initiative in a pro-active manner
- The ability to work independently and as part of a team
- Can take instructions and carry out tasks efficiently and to a high standard
- Good time keeping
- Social and outgoing and easily able to build relationships
- Proficient with all facets of MS Office
- Have an eagerness to learn and develop skills

**Whats In It For You?**
- Remote, out of hours working
- 22 days annual leave plus bank holidays, this increases with your service
- Enhanced Maternity and Paternity Pay
- Employee referral scheme and bonuses
- Part of Manchester Liftshare Community platform
- Exclusive access to Westfield Health access to different healthcare benefits and services, giving you money back towards essential health costs such as optical and dental treatments. Also included - 24hr DoctorLine service, Gym Discounts, offers on a wide range of goods and services from hundreds of leading retailers, restaurants, and destinations.
- Internal employee recognition schemes such as employee of the month and end of year awards
- Employee Assistance Program providing up to 6 sessions of structured counselling and access to a variety of wellbeing resources including webinars, Health Checks, and podcasts
- Social events and regular engagement activities, such as Christmas and Summer parties, in office events and competitions.

**About DA Languages**:

- Our aim is simple: to reduce language barriers.
- Founded over 20 years ago, DA Languages provides language services to both the public and private sector. With a dedicated team and an ever-expanding customer base, we are considered one of the most trusted and reliable language service providers in the UK.
- Our fast-paced business environment is diverse and welcoming, where determination and hard-work is valued. There is a strong sense of community, confidence and professionalism.
- Friendly, professional office with excellent career progression opportunities in a fast-growing business
- DA Languages are committed to cultivating an environment that promotes diversity, equity, inclusion and belonging

**Applicants must be UK residents and **by the start of employment, have permission to work in the UK. In addition, you are required to undertake a basic DBS check for this role.**

**DA Languages is committed to eliminating all forms of discrimination, whether direct or indirect. We actively work with our staff and clients to ensure equal treatment for all individuals, irrespective of age, gender, marital status, race, ethnic origin, nationality, disability, sexuality, or religion.



  • Manchester, United Kingdom Halfords Full time

    Fleet Booking CoordinatorJoin Halfords, a leading retailer of automotive products and services, as a Fleet Booking Coordinator. As a key member of our team, you will be responsible for booking mechanical and tyre-related work for our fleet VIP customers into Autocentres and dispatching Mobile Technicians.The role involves providing excellent customer...

  • Office Ambassador

    7 days ago


    Manchester, United Kingdom Booking Full time

    Company OverviewBooking.com is a leading online travel agency that connects travelers with unique accommodations around the world.With over 28 million listings in more than 147,000 destinations, Booking.com is committed to making travel easier, more accessible, and more enjoyable for everyone.About the RoleWe are seeking an experienced Office Ambassador to...


  • Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    Would you like to be part of a progressive department that's leading the way in modernised booking and reporting systems? Do you have a good standard of education with experience of customer relations work? Are you a great team player with strong organisational skills and the ability to work unsupervised and take responsibility for your own workload, often...

  • Booking Coordinator

    6 months ago


    Manchester, United Kingdom D A Languages Full time

    **Booking Coordinator - Out of Hours Weekends (Saturday's and Sunday's - 9am - 5.30pm)** **About The Role** Due to our ongoing growth, were looking for Booking Coordinators to join our team to help fulfil client bookings and send the right interpreter to client jobs. As a Booking Coordinator, based in the Operations Department, you will provide support to...

  • Booking Coordinator

    6 months ago


    Manchester, United Kingdom D A Languages Full time

    **Booking Coordinator - Out of Hours Weekends (Saturday's and Sunday's - 13:30 - 22:00)** **About The Role** Due to our ongoing growth, were looking for Booking Coordinators to join our team to help fulfil client bookings and send the right interpreter to client jobs. As a Booking Coordinator, based in the Operations Department, you will provide support to...


  • Manchester, United Kingdom Richard Abson Group Full time

    We are seeking a skilled Booking Administrator to join our team at the Richard Abson Group based in Manchester.This is an excellent opportunity for someone with excellent customer service skills to work directly in the service department, booking and scheduling service and repair work, keeping customers informed and up-to-date at every stage, advising them...


  • Manchester, United Kingdom Travel Trade Recruitment Limited Full time

    Are you a skilled administrator with a passion for travel looking to combine your expertise in administration with your knowledge of the travel industry? If so, this role may be of interest to you.The purpose of this role is to ensure that online bookings are correctly administrated and accurately loaded into our back-office system.Re-book customers'...


  • Manchester, United Kingdom Booking Full time

    At Booking.com, we're passionate about making travel easier and more enjoyable for everyone. As a Hospitality Host, you'll play a vital role in ensuring that our employees, visitors, and guests feel welcome and supported in our Manchester Headquarters.Key Responsibilities:Provide a warm and personalized welcome to all guests, demonstrating a proactive...


  • Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    We are looking for two dynamic individual to join out Outpatient Coordinator's Team based within the Royal Manchester Children's Hospital at Manchester University NHS Foundation Trust. Duties will include appointment bookings within the current waiting times, cancellation of clinics and arranging additional clinics. You should have good IT skills and be...

  • Elective Care

    3 weeks ago


    Manchester, United Kingdom TOTALLY Full time

    Elective Care - Booking Clerk Manchester, UK 24 October 2024 About the Role: Partnering with the NHS, we are seeking a Patient Coordinator to join our team. Your primary responsibility will be managing referrals, appointments, and theatre lists, ensuring accuracy, efficiency, and a patient-centred approach. This role supports the seamless operation of...


  • Manchester, United Kingdom Dog Bowl Full time

    We are a Bar, Restaurant, Bowling alley & Retro Arcade bar located in Manchester City centre on Whitworth Street west. **We are looking for**: **1 Full Timer: 35 - 40 hours a week** **1 Part Timer: 20 - 25 hours a week** We are open 12pm - Midnight Sunday - Thursday and 12pm - 2am Friday & Saturdays. **No Bullshit - we’re just good people**: - Paid...

  • Christmas Coordinator

    5 months ago


    Manchester, United Kingdom 20 Stories Full time

    **The Role: Christmas Coordinator - Fixed Term role.** **The Restaurant: 20 Stories** **The Location: Manchester** **Competitive Salary** **Who we are**: At D&D London we are passionate about all things food and drink. We strive to deliver quality in everything we do, each time we do it. With over 40 diverse venues across six cities including London, New...

  • Training Coordinator

    5 months ago


    Manchester, United Kingdom Kudos Training Solutions Full time

    **Training Coordinator: Job Description** This is a freelance position suitable for someone looking for ad-hoc work. **Accountable to**: Kudos Director / Stakeholders / Finance **General Duties** - To support the administrative running of the business - To coordinate, manage and set up the training sessions - Communicating with stakeholders regarding the...


  • Manchester, United Kingdom Archie’s - Head Office Full time

    **Sales & Events Coordinator | Manchester City Centre | £26,000-£29,000 per annum** Want to join the Archie’s Family and become a valued member of our head office team? We are looking for a Sales & Events Coordinator to join our exciting growth. Archies has a star-studded appeal and has become a recognized and admired place to be, with a creative and...

  • Bookings Coordinator

    6 months ago


    Manchester, United Kingdom Radius Payment Solutions Full time

    **Salary**:Up to £25,500 **Location**:Salford, Greater Manchester **Hours**:Mon-Fri (37.5 hours per week) **Heard of us?** VUE has always been about being easy to work with, accessible and practical, with solutions that are intuitive, simple to use and easily adopted. From our beginnings in **1999**, we have built expertise based on real-world...


  • Manchester, United Kingdom Shield Safety Group Full time

    The Scheduling and Coordination Specialist is responsible for ensuring the effective scheduling and coordination of audit, fire risk assessment (FRA), diary, and other services to customers. This role involves managing monthly processes and reporting for these services, overseeing Service Coordinators, and maintaining high-quality customer communications and...

  • Logistics coordinator

    4 weeks ago


    Manchester, United Kingdom HTE Recruitment Full time

    Logistics coordinator for Key clients, full end to end of the logistics, this role is different to the standard freight forwarding role, as it is full end to end management you will be involved in the full end-to-end operational process managed on behalf of our Key Account Customers. The team works together to ensure that KPI’s (internal and external) are...

  • Logistics coordinator

    1 month ago


    Manchester, United Kingdom CV-Library Full time

    Logistics coordinator for Key clients, full end to end of the logistics, this role is different to the standard freight forwarding role, as it is full end to end management you will be involved in the full end-to-end operational process managed on behalf of our Key Account Customers. The team works together to ensure that KPI’s (internal and external)...

  • Project Coordinator

    4 weeks ago


    Manchester, United Kingdom NHS Full time

    About the RoleWe are seeking a highly organized and detail-oriented Project Coordinator to join our team at NHS. The successful candidate will be responsible for providing administrative support for a range of projects, including the Oliver McGowan Mandatory Training programme.Main ResponsibilitiesThe Programme Support Officer will be required to coordinate...


  • Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    We have an exciting opportunity to join our busy Lung cancer/Thoracic Surgery waiting list team - Wythenshawe Hospital. The successful applicant will need to have a keen eye for detail, work well under stress and be able to adapt to an ever-changing priority workload. The role is fast-paced and excellent organisational skills are essential. You must be...