Bookings Administrator

3 months ago


Newport, United Kingdom Propertri Full time

As an Accommodation Booking Administrator, you will be responsible for guest communications, from the first enquiry to the check-in/out of the guest, whilst providing a great customer service experience.

**_The role will include;_**
- Dealing with all stages of booking from enquiry, confirmations, welcome bookings, rules and regulations followed by check-in details.
- Uploading new properties to online platforms.
- Effectively dealing with payments.
- Managing booking, including amendments and cancellations.
- Writing guest reviews and responding to reviews left by guests.
- Liaising with the rest of the team, regarding cleaning, maintenance and any issues that may arise.

**_What we are looking for?_**
- The ability to provide excellent Customer Service.
- Excellent Communication skills.
- Able to work independently as well as part of the team.
- Willingness to learn and take pride in what they do.

**Salary**: £10.00-£11.00 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Work Location: In person


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