Senior Administrator

4 weeks ago

Chelmsford, United Kingdom Provide CIC Full time

Joining an established administration team, the post holder will provide comprehensive, professional and effective administrative support to the Specialist Children's and Adults' Teams. The post holder must display a considerable degree of initiative, possess good judgement and maintain a calm, friendly and efficient manner when dealing with staff, service users, colleagues and visitors.

Applicants will have previous administrative experience, including working in a healthcare setting; experience of using IT systems like SystmOne or relevant IT Skills and be able to work on own their initiative with mínimal supervision.

Providing comprehensive administrative support for clinicians and medical staff eg;
Production of patient records/correspondence.
Arranging and co-ordinating meetings for clinical or medical staff.

Audio typing for the Community Paediatrician's service and other services as required.

Taking minutes of meetings and updating agendas/actions logs eg team meetings
Specialist knowledge of a clinical service area or range of services supported by the Administration Support Team.
Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others.
Data inputting into clinical and administrative systems and ensuring data quality/accuracy.
Use of SystmOne.
Producing standard reports from databases

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
**Vision**: Transforming Lives

**Values**: Care, Innovation and Compassion

**Mission**: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.

Eligible for NHS Pension

Providing comprehensive administrative support for clinicians and medical staff eg
- Production of patient records/correspondence including Audio typing.
- Arranging and co-ordinating meetings for clinical or medical staff.
- Taking minutes of meetings and updating agendas/actions logs eg team meetings
- Generic office based duties eg post in/out, photocopying, scanning, telephone calls in/out etc.
- Annual leave record keeping for clinical team managers.
Specialist knowledge of a clinical service area or range of services supported by the Administration Support Team.
Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others.
Data inputting into clinical and administrative systems and ensuring data quality/accuracy.
SystmOne, Microsoft office, digi-dictation system use.
Producing standard reports from databases
Responsible for following standard processes/procedures and contributes to service development through making suggestions at team meetings etc.
Responsible for ensuring sufficient levels of stationery and stock available within clinical areas and reporting to Team Leader.
Booking agency staff/temporary and ensuring temporary induction processes are completed by management.
Assisting with the induction process for new starters and others in the team by demonstrating own tasks and sharing knowledge.
Assisting with the induction of new starters in clinical teams.
Establishing effective relationships with external contacts and partnership agencies and ensuring Provide is represented as an outstanding organisation.
Providing cover for others within the Administration Support Team, including ad hoc requests to cover reception desks.
Any other tasks as required that are commensurate with the role as delegated by Team Leader.

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