Key Account Manager

4 days ago


Sunderland, United Kingdom Procure Recruitment Group Full time

Procure Recruitment group are delighted to be working with a leading communications business who are leading in their field and are looking for a Key Account Manager to manage a group of customer accounts.

You will have full responsibility for client accounts and be fundamental in commercial decisions, responsible for protecting existing business and identifying upselling/cross selling opportunities to increase account profitability.

The key duties include:

- Build strong and positive relationships with clients at various levels
- Develop new revenue streams through extending range of products / services and / or penetration into customer’s business
- Attend client meetings
- When appropriate take new product briefings from customers and be responsible for taking project briefs and overseeing any project work
- Resolve 'day to day’ problems as an escalation point if required
- Manage Change Management process and assess commercial impact to provide appropriate pricing.
- Review opportunities to take out cost and process for customers
- Develop ways to grow the business with your customers and provide solutions to management in the face of challenges
- Ensure that budgeted sales and profitability are met
- Forecasting of sales and profitability Team Duties
- Participate in regular Team Meetings
- To hold regular meetings/briefings with the team in order to ensure good communication links throughout the team General Any other duties that may be required from time to time.
- You’ll also need to be very confident dealing with other people in the business.
- Must have strong analysis and analytical skills
- High level of computer skills
- The ability to learn and adapt to new systems
- Excellent attention to detail
- Manage and prioritise own workload on a daily basis
- Ability to work under pressure to meet tight deadlines


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