Junior Account Manager
3 days ago
**Junior Account Manager**
**Salary - £20K - £25K + Bonus/Commission**
**Sunderland**Benefits and Perks**:
- 25 days holiday with all Bank Holidays off
- 9am to 5pm Monday to Friday
- Health shield Healthcare Scheme which covers dental and optical
- Stakeholder pension
- Discounted Mobile Phone Benefits
- Free onsite Parking with Electric Charging Points
- Regular Funday/ Energy Days
- Volunteering Days - up to 3 days per annum to give back to our local community
- Regular social events
- Great location office in Sunderland situated just off the A19
- Complimentary Hot Drinks
- Ongoing Training, Support and development
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Store discounts
Priority Recruitment are currently recruiting for **a Junior Account Manager working with only existing customers** for a **Global Brand**. This is an excellent opportunity for someone comfortable talking to customers over the phoneand to be part of an exceptional and driven business within the sales team.This role involves working exclusively with existing customers. As a Junior Account Manager in this dynamic and exciting team you must be able to clearly and effectively communicatewith a wide range of customers over the phone. The conversations held must establish the customer's requirements and, based on the responses, provide an appropriate product or service.
**The Role:**:
- Qualifying and understanding the customer’s needs, in order to sell the right products to meet their needs, now or in the future.
- Ensuring up to date product knowledge to adhere to customer expectations and queries.
- Telephone based sales and service support for our existing customers
- Contribute to own success and that of the team through the delivery of exceptional customer service
**In order to succeed**:
- Proven, exceptional customer care experience/ account management background.
- Well versed in IT skills, particularly Excel and Outlook
- A natural multi-tasking ability, with strong organisation skills and the confidence to work towards deadlines whilst maintaining a busy workload.
- Excellent attention to detail with an analytical mind
- A fast learner, who can hit the ground running.
- Proactive problem solver - Identifying problems, needs, options and solutions before being asked.
- Previous mobile telecoms / fixed line / IT sales experience would advantageous but not essential
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