Customer Service Coordinator

3 weeks ago


Runcorn, United Kingdom Banner Chemicals Full time

**Customer Service Coordinator
**We are an international branded chemical distribution and related service company, looking for a Customer Services Co
- ordinator to join our friendly team in Runcorn, Cheshire. This is an exciting position with a large focus on commercial service
coordination, supporting with the growth of the organisation. As a Customer Service Coordinator, you will support the team
by communicating directly with stakeholders within the chemical industry for toll blending, contract packing, bulk liquid
storage and sample management. The role would suit someone who would like to advance their career in this area. The
company offer a competitive salary, benefits package, and the chance to be part of a fast-moving company.

**About Banner Chemicals**

With customers all over the world, Banner Chemicals strives to deliver chemistry-based solutions for a better life today and a

better world tomorrow. Headquartered in the UK, we supply chemicals and offer technical knowledge worldwide for a range
of material science industries.

We offer an innovative, inspiring, and truly creative environment where we motivate and encourage brand new ideas,
contributing to providing the best of the best commercial services to our clients.

As part of the 2M Group of Companies we are a friendly team with an innovative culture that works together to get things
done. We trust everyone equally and fairly and encourage our people to be truly creative and think outside the box.

**What we offer**

**Job type**: Permanent

**Salary**: Competitive

**Work environment**: Office-based with some home working (hybrid).

**Location**: Head Office, Runcorn

**Key Responsibilities**
- Liaise with site operations, transportation, and manufacturers with regards to supply chain matters.
- Assistance with day-to-day operations, including coordinating orders and raw materials.
- Building relationships with current and potential customers, including visits to customers with the Business

Manager.
- Coordinating collections and deliveries with customers and site.
- Assist Business Manager with potential new business enquiries.
- Place purchase orders with suppliers and manage intervening processes through to delivery.
- Support the Business Manager and business unit.
- Communication with customers to update blending schedules, delivery times, etc.
- Produce new product set-ups for bulk and packed goods.
- Attend meetings and training as appropriate to widen personal knowledge of the business.

**Skills, Qualifications & Experience**

**Essential ** Proficient in Microsoft Office, especially Outlook, Excel

& PowerPoint.

**Desirable ** Experience of working in the chemical industry.
- Ability to deliver impeccable attention to detail and

accuracy.
- Strong communication and organisational skills.
- Ability to exceed deadlines.
- Strong multi-tasking ability.
- Excellent interpersonal skills and an effective team

player.
- Ability to prioritise workload and ability to work under

temporary pressure.
- Experience of working in a busy, fast-moving

environment.
- University Degree (BA/BS) in a science/ business

related study.



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