Customer Experience Handler
6 months ago
Just left School? Uni maybe not for you? Looking to step into customer service? This could be your calling
- If you are chatty and can speak to anyone, then my client has a job you would love.**Responsibilities**: You will be speaking on the phone to customers, asking questions and getting to the bottom of whatever situation they’re in. You’ll be answering phones in a professional manner and making sure you deliver excellent customer service ensuring the smooth running of the business. Making sure you keep an accurate record of information provided is essential, so if you’ve got great attention to detail, that’s a huge plus
**Benefits**:
- Loads of Holiday You’ll get 27 days holiday, and the option to buy another 10 days
- Full, extensive training, and some great experience for later down the line
- A discretionary annual bonus
- A flexible benefits package including private medical insurance, Health and Dental plans, Free life assurance policy, Discounted Gym Membership, Cycle to work scheme, and Discounts with a range of retailers
- Wellbeing activities - Support groups, Yoga, Mindfulness sessions, Sport and Social Club events and loads more
- A great office space with plenty of parking
**Requirements**: Some experience in customer service of some description would be wonderful You’re a natural communicator and can easily speak to people from all walks of life. That will make you able to built relationships in an instant, putting you far ahead of the competition for this role
As well as this, you will:
- Have a really strong ability to listen. You’ll be able to speak to people, be warm, kind, and empathetic, as you never know what someone might be struggling with in the background
- be able to slot into a team, and work alongside them as well as being able to self direct and keep on top of your workload
- Have a really positive attitude and be willing to throw yourself into everything you do
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