Customer Experience Associate
3 months ago
Join as a compassionate Customer Experience Associate with my client's team. Handle accident, fire, and theft claims, influence outcomes, and provide stellar service.
- Full training provided This role will suit anyone from any customer service background such as retail and hospitality.
**Jade Bolger****:
Recruitment Consultant
**Responsibilities**:
- Primary point of contact for Policy Holders
- Manage caseload for swift settlements
- Guide customers for effective claims management
- Ensure precise claims handling
- Maintain compliance with procedures
- Optimise claim settlements
**Benefits**:
- Competitive pension
- Generous number of holidays with the option to buy up to 10 additional days. (up to 37 days)
- Annual salary review
- Bonus based on performance
- Comprehensive life assurance
- Flexible benefits including medical coverage
- Wellbeing initiatives
- Flexible working
**Requirements**:
- Strong communication and customer service skills
- Computer literacy
- Positive attitude, adaptability
- Previous experience within customer service role
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