Hotel Front Office Associate

3 weeks ago

Brockworth, Gloucestershire, United Kingdom Delta by Marriott Cheltenham Chase Full time

About the Role:

We are seeking a highly skilled and motivated Hotel Front Office Associate to join our team at Delta by Marriott Cheltenham Chase. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and is looking to develop their career in a fast-paced hotel environment.

Key Responsibilities:

  • To provide a warm and welcoming arrival experience for guests, ensuring that they feel valued and cared for throughout their stay.
  • To manage the front desk operations, including check-in, check-out, room assignments, and key card management.
  • To handle guest inquiries, resolve issues, and provide assistance with a smile.
  • To work effectively as part of a team to ensure seamless service delivery and maintain a high level of guest satisfaction.
  • To participate in ongoing training and development to enhance skills and knowledge.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • The chance to work with a talented team of professionals in a dynamic and fast-paced industry.

Requirements:

  • Previous experience in a customer-facing role, preferably in a hotel or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and multitask effectively.
  • Strong time management and organizational skills.

Contact Us:

If you are a motivated and customer-focused individual who is looking for a new challenge, please apply today

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