Customer Service Advisor

6 months ago


Brockworth, United Kingdom I2I Recruitment Full time

Do you have a passion for providing excellent customer service?
- Would you like to work for a company that has been awarded as Top Employer for the third year running?
- Looking to start a new career in customer service?
- My client, an award winning and highly regarded insurance company based in Gloucester, are looking for Customer Service Advisors to join their growing and fast-paced team.

**Alice Halford****:
Senior Recruitment Consultant

**Responsibilities**:

- Complete basic administration tasks
- Establishing the needs of the customer through questioning and being naturally inquisitive.
- Be empathetic to customers needs and situations.

**Benefits**:

- A competitive pension for which the company will pay twice the amount.
- Full training provided
- 25 days annual leave with the option to buy 10 additional days.
- Annual bonus based on personal and company performance.
- Excellent benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers)
- Regular wellbeing activities - support groups, yoga, mindfulness sessions, Sports and Social Club events and more
- Fantastic office space with parking available
- Hybrid working options.

**Requirements**:

- No previous experience within insurance required
- A passion for customer service
- Ability to work under pressure and multi-task
- Work well in a team.



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