Service Director

5 months ago

Brockworth, United Kingdom Priory Healthcare Full time

Care first is a leading provider of Employee Assistance Programmes. We are proud to part of Priory - the leading independent provider of mental healthcare and adult social care in the UK.

We offer a comprehensive set of services designed to help employers provide a balanced and healthy working environment.
Care First are currently looking for a Service Director to join the team on a permanent, full time basis. Due to the nature of this role there will be travel required to various meetings

As a Service Director, you will have accountability for the operational, financial and quality performance of Care First.

**This will include**:
The management of quality, safety and risk; cost control, delivery of financial targets and budgeting; employee engagement; securing growth and developing new service offerings; maintaining and retaining key customer accounts (the businesses we support); ensuring high customer service standards and an effective EAP service to our clients (the people using our services).
Providing leadership to the Care first business, ensuring the service operates in line with Priory’s values and that colleagues are engaged, supported and developed to deliver high standards of support to clients.
Ensuring that a clinically appropriate counselling service is provided to clients, as part of Priory’s step-care model, underpinned by effective clinical governance and risk management, and delivered by appropriately trained and accredited counsellors.
Working closely with the wider Priory Wellbeing Services Senior Leadership Team, to ensure the success of the business, and will have accountability for the delivery of all financial, commercial, quality and performance targets for Care first.
Being a positive role model for the Care first team, ensuring all actions are in line with Priory’s purpose and behaviours, and ensuring a high quality of service is provided to our clients and customer organisations

Priory01

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