Customer Service Administrator
3 months ago
**FG Logistics LTD, a Ferrari Group company**, is recruiting for the position of:
**CUSTOMER SERVICE ADMINISTRATOR**
Based in the **central London** office, the Customer Service Administrator will be the first point of contact for our high end customers. They will be responsible for building and maintaining the relationship with the clients while offering tailor-made services to meet their shipping needs.
DUTIES & RESPONSIBILITIES:
- Manage customer enquiries and ensure smooth operations
- Coordinate with other departments and branches to ensure timely delivery of shipments
- Investigate and resolve customer complaints or issues in a timely and professional manner
- Assist in maintaining customer satisfaction by conducting follow-ups with clients after their shipments have been delivered
- Ensure all quality controls procedures are updated and adhered to
- Go above and beyond to maintain the high standards of our company
**REQUIREMENTS**:
- Previous experience in freight forwarding / logistics is a necessary requirement
- Excellent communication skills, a positive attitude and a commitment to delivering outstanding service
- Strong problem-solving skills
- Meticulous attention to detail
- Good understanding of Incoterms
- Good organisational skills with the ability to meet tight deadlines
- Works well under pressure and is able to multitask in a fast paced setting
- Previous knowledge of of AS400 preferable
- English language required
- Italian / French language is preferable
TERMS & PACKAGE
- Full time, permanent contract
- Competitive Salary
- Hybrid option available following the satisfactory probationary period
- Pension
- 22 Days holiday / calendar year
**AT FERRARI GROUP, WE BUILD RELATIONSHIPS**
Ferrari Group is an equal opportunity employer. Ferrari Group does not discriminate based on race/colour/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
-
Customer Service Operations Coordinator
5 days ago
London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
-
Customer Service Operations Coordinator
5 days ago
London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionJob Title: Customer Service Resource CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team at Customer Labs. The successful candidate will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...
-
Customer Service Representative
3 months ago
London, United Kingdom Service Graphics Full timeWe are now hiring and looking for the right person to join us at Service Graphics, the UK’s largest integrated print and design company as a Customer Service Representative based at our city centre location in London, EC4R. - About the role _ We aim to give our customers a great experience every time they contact us, so we need someone who is a great...
-
Administrator / Customer Service Administration
3 months ago
London, United Kingdom AWD Recruitment Limited Full timeAdministrator / Customer Service Administration Assistant who has strong clerical and administrative skills, excellent communication and telephone etiquette with a good track record of customer service is required for a well-established Design and Manufacturing Company based in Isleworth, Hounslow, Middlesex. **SALARY**: Circa £28,000 - £30,000 per annum...
-
Customer Service Administrator
2 weeks ago
London, United Kingdom Adecco Full timeWe are seeking a detail-oriented Customer Service Administrator to join our dynamic sales team, providing essential invoicing and onboarding support. The ideal candidate will have experience with the NetSuite system, ensuring smooth and efficient operations. Job Title: Customer Service Administrator Location: London (Remote working) Hourly Rate: £14 -...
-
Customer Services Administrator
3 months ago
London, United Kingdom I Love My Job Ltd Full time£25,000 - 9am to 5pm or 9am to 4pm (pro rata) - Central London, 4 days office based. Are you a friendly and proactive individual seeking an exciting opportunity as a Customer Service Administrator? Join the dynamic team at a trend-led beauty and wellness brand with a strong global presence. As a Customer Service Administrator, you will report directly to...
-
Customer Service Administrator
1 week ago
London, Greater London, United Kingdom Adecco Full timeWe are seeking a detail-oriented and organized Administrative Support Specialist to join our dynamic sales team at Adecco, providing essential invoicing and onboarding support to our clients.Key Responsibilities:Onboard new customers and handle customer data changes, ensuring accurate and up-to-date information.Handle invoice-related queries from customers,...
-
Customer Service Administrator
5 days ago
London, Greater London, United Kingdom Workingmums Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Workingmums. As a key member of our Customer Insight Team, you will provide administrative support and ensure the smooth operation of our complaint response process.Key ResponsibilitiesProvide administrative support to the Customer Insight...
-
Customer Service Administrator
5 days ago
London, Greater London, United Kingdom Workingmums Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Workingmums. As a key member of our Customer Insight Team, you will provide administrative support and ensure the smooth operation of our complaint response process.Key ResponsibilitiesProvide administrative support to the Customer Insight...
-
Customer Service Administrator
3 months ago
London, United Kingdom RME Consultants Full time**RME Consultants are partnering with a well-established client currently seeking an Customer Service Administrator to join their energetic and thriving team situated in Central London.** **Role: Customer Service Administrator** **Salary: £25,000 - £30,000 per annum** **Working Hours: Monday - Friday, Full time office based (9am -5.30pm or...
-
Customer Service Administrator
4 months ago
London, United Kingdom Antal International Full time**Join a Team in Uxbridge as a Customer-Centric Sales Administrator** **Location: Uxbridge, Office-Based** **Salary: £26,000 - £28,000 per annum Bonus** Are you passionate about delivering exceptional service and making a difference in the sales process? We're seeking a dedicated Sales Administrator to play a pivotal role in supporting our clients and...
-
Customer Service Administrator
2 weeks ago
London, United Kingdom Adecco Full timeCustomer service administrator Job Title: Customer Service Administrator Location: London (Hybrid working) Remuneration: £15phr Duration: Temporary ongoing Working Pattern: Full-time, Monday- Friday Responsibilities: Handle customer onboarding, ensuring smooth and efficient account setup.Process customer data changes promptly and accurately.Set up...
-
Customer Service Administrator
3 months ago
London, United Kingdom HARBOURNE ASSOCIATES LIMITED Full time**Customer Service Administrator - Global Beauty, Cosmetics & Personal Care Company, Acton London** **Job Opportunity**: Customer Service Administrator **Job Type**:Full-time (Mon-Fri, 9:00 am - 5:30 pm) **Contract**:Permanent **Location**: Acton, London **Salary**:£24,000.00 - £26,000.00 per year **Benefits**: - On-site parking - Free Product...
-
Customer Service Administrator
4 days ago
London, United Kingdom Adecco Full timeCustomer Service Administrator Job Title: Customer Service Admin Location: St. Pauls Remuneration: £13 per hour Contract Details: Temporary, Full Time Duration: Expected at least a Month, Starting this Wednesday the 18th September If you are a highly motivated and detail-oriented individual with a passion for customer service and administration, our...
-
Customer Service Administrator
3 months ago
London, United Kingdom DivalentineCalver Recruitment Ltd Full timePermanent ***: - Mayfair, W London ***: - Posted 5 hours ago ***: - £30-35K DOE / Year - **REF**:DCR 1392 Our client are looking for a **Customer Service Administrator,** with experience of **import/export customs procedures and English, French or Italian** language, to join the busy operations team at our West End offices, working 09:00 to 18:00 Monday...
-
Customer Service Administrator
4 months ago
London, United Kingdom Tiger Recruitment Ltd Full timeCustomer Service Administrator £13-£15 p/h 1 month temporary position My client is a Beverages Service based in London. They are looking for a Customer Service Administrator to join them on a 1 months temporary position Monday-Friday. You will be required to provide the best possible service to customers and helping the business succeed by going above and...
-
Customer Service Administrator
3 months ago
London Heathrow Airport, United Kingdom The ICM Group Full timeJoin our client’s dynamic team as a Customer Service Administrator, where you'll play a crucial role in the day-to-day operations of their Express Customer Services Department. As part of a collaborative team, you'll provide essential administrative support, ensuring seamless communication and efficient resolution of customer queries. **Key...
-
Customer Service Administrator
4 weeks ago
London, United Kingdom Odysea Full timeWho we are… At Odysea, we believe that slow food is the necessary antidote to the restlessness of modern life. It brings us together, feeds conversation, creates new traditions, new rituals, and new stories. For us, life revolves around the kitchen table in Greece, and we want everything we create to reflect that. It’s simple: we only sell food that...
-
Customer Service Administrator
3 months ago
London, United Kingdom The OHUB - Public Relations Full timeThis opportunity gives you the chance to join a leading global logistics company as a Customer Service Administrator for their online retail brand. With a long and rich history, this company is dedicated to simplifying the process of living, working, and doing business worldwide. They achieve this mission through a diverse range of brands, each specialising...
-
Customer Service Administrator
3 months ago
London, United Kingdom NCS Ltd Full timeThis opportunity gives you the chance to join a leading global logistics company as a Customer Service Administrator for their online retail brand. With a long and rich history, this company is dedicated to simplifying the process of living, working, and doing business worldwide. They achieve this mission through a diverse range of brands, each specialising...