HR Coordinator

7 months ago

Oxford, United Kingdom Lucy Group Full time

Job Advert

**Job Title: HR Coordinator**

**Company: Lucy Group**

**Department: Human Resources**

**Location: Oxford with regular travel to Thame**

**Job Purpose**

To be responsible for providing HR support to all Lucy Group businesses. As a HR Coordinator you will support with the operational HR activities and support the HR Advisor within the central HR department in Oxford, providing support to employees, managers and the wider HR team.

Ensure all HR transactional activity across the group is controlled, maintained and managed to completion in an accurate and timely manner. Providing an excellent customer service approach to the business.

**Job Context**

Reporting into the Senior HR Advisor, this role will work as part of the HR Central Service team, providing HR support and advice to all of the Lucy businesses based in the UK.

This role will work closely with the HR Advisor, Senior HR Advisor and HRBP’s to support the implementation and delivery of HR Initiatives and projects in line with Company strategy.

We are looking for an enthusiastic and motivated individual, with good interpersonal skills to support the day-to-day operational activity.

**Job Dimensions**
- This is a full time role, 37 hours per week, Monday to Friday.
- This is a hybrid role as per our Working Arrangements Policy and will be based in the Oxford site with travel to Thame.
- This role will report to the Senior HR Advisor and will be part of the wider HR Central Team.

**Key Accountabilities**

These will include:

- Provide general administration support across all areas of HR
- Check and manage the HR Central inbox responding promptly to all queries
- Escalating queries to the HR Advisor
- Monitoring absence
- Benefits administration
- Support on processing the payroll activities across the Group
- Manage the new starter process and on-boarding process, generating offer letters and contracts, references and obtaining right to work
- Manage the leaver process
- Supporting with family leave processes
- Respond to and request all references
- Follow up on all probationary periods
- Contract variation process
- Design and update all forms associated with HR processes and in line with ISO requirements
- Reviewing and updating HR processes when required
- Supporting with the salary review administration
- Support with regular internal audits
- Responsible for updating and cleansing of the HR system, Oracle
- Provide system reports to managers and the wider HR team
- Keep all HR trackers up to date
- Support with employee relations administration and note taking where appropriate.
- Support the recruitment process in advertising roles and administering tests
- Undertake any other duties and responsibilities as required in order to maintain and/or improve the efficiency, quality and service

**Qualifications, Experience & Skills**

**Minimum Qualifications, Knowledge and Experience**
- Previous experience in HR administration or strong administration experience
- Knowledge of HR best practice and processes
- Experience of running / supporting with payroll
- Broad working knowledge of HR Information Systems
- Strong working knowledge and experience of information data processing and record keeping
- Working towards a level 3 CIPD qualification is desirable
- Fluent in spoken English and adept at written skills in English.
- Excellent attention to detail and organisational skills
- Competent in Microsoft Outlook, Word, Excel, Powerpoint

**Desirable Experience**
- Worked in a Manufacturing and Engineering Environment
- Experience in using Oracle HRIS

**Behavioural Competencies**
- Self-awareness with confidence to work independently and take responsibility for own development
- Strong customer service experience, delivering the best result to the customer, being able to positively deal with difficult situations
- Carry out work with a high level of confidentiality
- Ability to work with ambiguity and bring clarity to a process
- The ability to work under pressure
- Drive and commitment to make things happen
- Strong interpersonal skills and willing to challenge when required
- Collaborative team player (prepared and able) to offer support across the team
- Consistently achieves objectives set for them and takes action to improve their own performance
- Clear and concise spoken and written communication skills
- Ability to travel to other sites

**Values**:

- Caring - We treat all with fairness and respect. We value diversity. We recognise and develop our people
- Excellence - Through ingenuity and a dedication to quality, we create smart, sustainable solutions
- Working Together - Teamworking and communication are at the forefront of everything we do. We share our knowledge across our organisation for the benefit of all.
- Trusted - We build and maintain trusted relationships with all people and partners
- Daring to Differentiate - We are market leaders. We make bold decisions. We stand out.

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