HR Administrator

6 months ago


Oxford, United Kingdom Lucy Group Full time

Job Advert

Internal Job Title**:Human Resources Administrator**
Business**:Lucy Group Ltd**
Location**:Oxford, with occasional travel to Thame**
Job Reference No**:3484**

**Job Purpose**

To be responsible for providing first line HR Administration support to all Lucy Group businesses. As a HR Administrator you will support with the operational administration HR activity from the central HR department in Oxford, providing support to employees, managers and the wider HR team.

Ensure all HR transactional activity across the group is controlled, maintained and managed to completion in an accurate and timely manner. Providing an excellent customer service approach to the business.

**Job Dimensions**

Reporting into the HR Manager, this role will work as part of the HR Central Service team, providing HR support and advice to all of the Lucy businesses based in the UK, with co-ordination support to the overseas businesses.

This role will work closely with the HR Advisors, HR Manager and HR Business Partner to support the implementation and delivery of HR Initiatives and projects in line with Company strategy.

**Key Accountabilities**

These will include:

- Provide general administration support across all areas of HR
- Check and manage the HR Central inbox responding promptly to all queries
- Input pension details and coordinate with Finance
- Benefits administration
- Monitoring absence
- Coordinate the new starter and onboarding process, generating offer letters and contracts, references and DBS checks and obtaining right to work
- Manage the leaver process, including the exit questionnaires and setting up of exit interviews
- Supporting with family leave processes
- Respond to and request all references
- Follow up on all probationary periods
- Contract variation process including flexible working requests
- To help promote a self service approach to managers and employees, ensuring key information is in place on the local HR intranet pages and regularly updating these in line with service requirements.
- Design and update all forms associated with HR processes and in line with ISO requirements
- Support with the update of policies and procedures in line with current employment law and legislation
- Reviewing and updating HR processes when required
- Supporting with the salary review administration
- Managing and updating the Org charts
- Support with regular internal audits
- Responsible for updating and cleansing of the HR system, Oracle
- Provide system reports to managers and the wider HR team
- Keep all HR trackers up to date
- Support on processing the payroll activities across the group
- Support with employee relations administration and note taking
- Support the recruitment process in advertising roles and administering tests
- Undertake any other duties and responsibilities as required in order to maintain and/or improve the efficiency, quality and service

**Qualifications, Experience & Skills**
- Previous experience in HR administration
- Knowledge of HR best practice and processes
- Experience of running / supporting with payroll
- Broad working knowledge of HR Information Systems
- Strong working knowledge and experience of information data processing and record keeping
- Working towards a level 3 CIPD qualification is desirable
- Fluent in spoken English and adept at written skills in English.
- Excellent attention to detail and organisational skills
- Competent in Microsoft Outlook, Word, Excel, Powerpoint and Visio

**Behavioral Competencies**
- Self-awareness with confidence to work independently and take responsibility for own development
- Strong customer service experience, delivering the best result to the customer, being able to positively deal with difficult situations
- Carry out work with a high level of confidentiality
- Ability to work with ambiguity and bring clarity to a process
- The ability to work under pressure
- Drive and commitment to make things happen
- Strong interpersonal skills and willing to challenge when required
- Collaborative team player (prepared and able) to offer support across the team
- Consistently achieves objectives set for them and takes action to improve their own performance
- Clear and concise spoken and written communication skills


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