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Care Co-ordinator

4 months ago

Huntingdon, United Kingdom Priory Fields Surgery Full time

Busy Town centre GP Practice is looking for a care co-ordinator to support the reception team. This is a demanding role which requires good attention to detail, a level head and excellent organisational skills. You would need to have a good telephone manner and be able to deal with difficult situations with a calm and caring nature. The position would be working over 5 days a week 37.5 hours. Knowledge of SystmOne would be desirable but full training can be given. You will need to know what Confidentiality in the Clinical workplace means. This is a very interesting role; one which each day is never the same, it can be demanding but also rewarding.

Main duties of the job
- General telephonist duties.
- Secondary Care correspondence
- Supporting patients with appointment booking
- Booking appointments as per AskmyGP appointment system.
- Explaining general procedures, making other appointments and dealing with general queries.
- Giving results over phone/passing urgent results to a doctor.
- Taking and relaying messages by means of computer for District Nurses, Health Visitors, Midwives and other health authorities.
- Dealing appropriately with tasks, notifications and scanned documents to and from doctors, midwives, health visitors and district nurses and other health authorities.
- Giving prescriptions to patients, checking status; printing off list of medications for hospital purposes.
- Printing summaries for visits.
- Changing patients details on System One, photocopying relevant documents, updating system and paper notes.
- New patients registrations checking forms, printing forms etc.
- Taking fees from patients, entering in daybook and issuing receipts.
- Ensuring reception area and waiting room are tidy.
- Making tea/coffee for Doctors when required.
- The performance of any other reasonable duties requested by the Doctors, Practice Manager or Reception Team Leader.

**Job Types**: Full-time, Permanent

**Salary**: £12.00 per hour

Schedule:

- Monday to Friday

**Experience**:

- Healthcare: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: One location

Application deadline: 05/02/2023