Aftercare Co-ordinator

Kloeber UK Ltd is seeking a successful Aftercare Co-Ordinator of higher-end, bespoke glazing products operating all over the UK.

**Benefits**:

- A competitive salary
- A contributory pension scheme
- Private health insurance scheme
- 28 days holiday per year including bank holidays (plus 2 additional days on Christmas Eve & New Year's Eve)
- Additional Leave Purchase Scheme (available to purchase up to a further 5 days)
- Free on-site parking
- Company & Social Events
- Cashback healthcare

**Skills**:

- Suitable for an experienced, people-focused service-based individual with a career in customer care within the glazing or construction industry
- Able to deliver a high level of service to clients
- Strong communication skills and client management
- Team player and able to enhance a team
- Practical problem solving
- Good eye for detail
- Efficient
- Computer literate

The role will include the following:

- Client telephone calls (incoming & outgoing) to agree on & confirm installations/warranty site visits
- Actioning internal orders for parts & consumables
- Checking on & successfully dealing with incoming client correspondence
- Booking of installations/warranty visits on the company's computer diaries
- Compiling of site information for the company's site operatives containing all relevant paperwork & information required on site
- Usage of company bespoke software

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person