Ward Tracker- Huntingdon

6 months ago


Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full time

An exciting opportunity has arisen to join Cherry Tree Ward as a patient tracker.

you will be required to provide a Varity of administrative tasks, which will improve the patient journey through the department.

You must be able to multitask, remain calm under pressure, prioritise and troubleshoot within in a busy fast paced environment.
- To support the ward manager and ward co-ordinator/ NIC in maintaining patient flow.
- To support the ward manger and co-ordinator/NIC in ensuring all patients have a plan for discharge.
- To manage the maintenance of e-track to ensure it reflects the current discharge plans and the ward bed availability.
- Liaise with the duty manager when a bed is available.
- Attend Whiteboard rounds, identify actions required and actively manage agreed discharge plans for patients on the ward.
- Maintain whiteboards and e-track information to ensure it is up to date.
- Assist in the completion of discharge check lists to ensure accurate discharge planning is evident.
- Ensure diagnostic requests are expedited promptly and escalate any delays to the appropriate person.
- Ensure plans are agreed with patient and carers for discharge and that they are fully aware of any requirements to assist discharge.
- Liaise with the Transfer of Care teams and other clinical specialties to reduce delays.
- Utilise IT systems to secure and record timely and accurate data relevant to the role and function.
- Coordinate admissions and transfers in the wards, and external transfers to other organisations.
- Complete the filing of patient notes when discharged.
- Support the Ward Clerk in ordering and managing stationary supplies.

Our teams work hard to be flexible and promote a health work/home life balance and so agile working options are automatically considered for all roles within the Trust.

Your package with us includes a lot more than just your pay and here are a few of the additional benefits that are available to you as an employee:

- Access to the NHS Pension Scheme
- Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
- Free staff car parking on all our hospital sites during this financial year
- In-house Physiotherapy Services
- Career development and training opportunities
- Emotional Wellbeing Service covering a range of online support, access to mobile apps and 24/7 counselling services
- Subsidised meals at our hospital restaurants
- Access to exclusive discounts, cashback and vouchers via NHS Discounts and Blue Light Card

If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team North West Anglia
- To support the ward manager and ward co-ordinator/ NIC in maintaining patient flow.
- To support the ward manger and co-ordinator/NIC in ensuring all patients have a plan for discharge.
- To manage the maintenance of e-track to ensure it reflects the current discharge plans and the ward bed availability.
- Liaise with the duty manager when a bed is available.
- Attend Whiteboard rounds, identify actions required and actively manage agreed discharge plans for patients on the ward.
- Maintain whiteboards and e-track information to ensure it is up to date.
- Arrange or where necessary photocopy notes for patient transfer.
- Assist in the completion of discharge check lists to ensure accurate discharge planning is evident.
- Chase doctors for completion of discharge letter and deliver TTOs if necessary.
- Ensure diagnostic requests are expedited promptly and escalate any delays to the appropriate person.
- Ensure plans are agreed with patient and carers for discharge and that they are fully aware of any requirements to assist discharge.
- Ensure appropriate transport is arranged for discharge.
- Ensure patients have had the opportunity to complete a friends and family feedback survey.
- Liaise with the Transfer of Care teams and other clinical specialties to reduce delays.
- Utilise IT systems to secure and record timely and accurate data relevant to the role and function.
- Coordinate admissions and transfers in the wards, and external transfers to other organisations.
- Complete the filing of patient notes when discharged.
- Support the Ward Clerk in ordering and managing stationary supplies.


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