Medical Secretary

Demonstrate initiative, tact and ensure confidentiality is maintained at all times. To liaise with patients, consultants/teams, pre-assessment centres, wards, and other departments and communicate with patients, relatives and other hospitals. Main Duties and Responsibilities TEAMWORK Maintain close working relationships with colleagues within the specialty. Work closely with clinical teams and other departments within the organisation.

Advise the Senior Medical Secretary of any points of concern relating to the administration of the service and processes in place. To assist the Senior Medical Secretary to ensure the delivery of an efficient and comprehensive service which is receptive to the needs of the patient and meets the performance requirements of the Trust in accordance with the patient access policy In conjunction with the Senior Medical Secretary, develop office and working practices to continually improve service delivery. Work as a team, to ensure adequate cover is in place during absences. Attend team meetings at required intervals.

**COMMUNICATION Key link with**: All patients Consultants, nurse specialists and members of the department team and operational management teams Health Records Outpatients Information services, Data Quality and IT departments. Theatres and wards Primary Care Trusts and other external organisations