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Patient Service Team Member

7 months ago


Huntingdon, United Kingdom North West Anglia NHS Foundation Trust Full time

Supporting and executing full range of patient services activities throughout the hospital by ensuring that patients, medical equipment and products are escorted/transported with care around the hospital in a timely manner.

To work closely with colleagues to provide assistance where required and respond to the different needs of all wards and departments.

Working as an effective team member, the post holder is expected to be flexible and work effectively with colleagues within the Trust and department.

To deliver excellent Customer services at all times.

Transfer of Patients from Accident and Emergency, Radiology, Wards and Clinics.

Collect specimens at scheduled timings and ad hoc requests.

Working in Accident and Emergency supporting the department with patient transfers, holding the bleep.

Communicate with Team Leader by radio.

Respond to Emergency situations, Fire or Major Incidents as a support presence.

Mortuary duties transfer of deceased patients with care and

compassion.

**Carry out**: - out of hours duties, gas cylinder, linen trolleys, medical equipment and any other reasonable requests.

We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.

Benefits to you

27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
NHS Pension Scheme;
Flexible working opportunities;
Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
Career development and training;
Wellbeing support and activities;
In-house physiotherapy service;
On-site canteens with subsidised meals;
Subsidised staff parking (currently free).

Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

Please see detailed Job Description and Person Specification for more information regarding this role.