Service Advisor

3 months ago

Normanton, United Kingdom Access Hire Nationwide Limited Full time

**Service Controller**

Normanton

**Type**: Permanent, Full-time

**Working hours**: Mon - Fri, 8am - 5pm.

**Job Function**: To ensure the smooth, efficient and cost-effective running of the Service function.

**Reporting to**: Senior Service Controller.

**Liaising with**: Operations Manager, Service Manager, Depot Manager, Operations Team, Customers & Suppliers.

**Responsibilities**:

- Receiving breakdown calls and providing solutions by liaising with the relevant suppliers/engineering support
- Communicating with customers and giving regular progress updates on vehicle repair status.
- Booking services and other scheduled maintenance with garages across the UK.
- Ensure vehicle downtime is kept to an absolute minimum.
- Liaising with suppliers to negotiate the best commercial arrangements relating to maintenance costs.
- Interact closely with other departments, in particular, finance, workshop and sales.
- Provide a high level of accuracy and detail on all records created within Syrinx.
- Always maintain professional and courteous conversational dialogue when speaking with customers on the telephone and when customers visit our premises.
- Ensure that the company’s health and safety policy and procedures are adhered to in relation to all depot operations.
- Any other ad-hoc duties.

**Requirements**:

- Good written and verbal communication skills.
- Organised and keen eye for detail.
- Good time and task management.
- Solid knowledge of Microsoft OfficeTM programs.
- At least 2 years’ experience in a similar role.
- Strong organizational and planning skills.
- Good multitasking and teamwork skills.
- Ability to work well alone.

**Job Types**: Full-time, Permanent

**Salary**: Up to £26,720.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Service Controller

  • Installation Service Advisor

    2 weeks ago

    Normanton, United Kingdom Howdens Joinery Full time

    Howden Joinery is looking for an Installation Service Advisor to join our team based at our manufacturing site in Normanton, West Yorkshire, where we produce and manufacture bespoke stone worktops. As an Installation Service Advisor, you will work across two teams and be responsible for coordinating the template and installation teams for Howden Work...

  • Customer Service Advisor

    2 months ago

    Normanton, United Kingdom Howdens Full time

    Howdens Joinery is looking for a Customer Service Advisor to join our team based at our manufacturing site in Normanton, West Yorkshire, where we manufacture bespoke stone worktops. Reporting to the Customer Service Team Leader, you will be responsible for providing exceptional customer service to our customers.  What will you be doing as a Customer...

  • Service Advisor

    3 months ago

    Normanton, United Kingdom Fortem People Full time

    **Service Advisor** Our client is an established and successful distributor who have been trading for over 100 years. With over 170 staff across multiple sites, they are looking for someone to work from their Castleford depot. **You'll be working;** - Full time and permanent Monday to Friday 40 hours per week - Hours rotate with colleagues between 7.30am...

  • Customer Service Advisor

    3 months ago

    Normanton, United Kingdom Howdens Joinery Co. Full time

    Howdens is looking for a Customer Service Advisor to join our team based at our manufacturing site in Normanton, West Yorkshire, where we manufacture bespoke stone worktops. Reporting to the Customer Service Team Leader, you will be responsible for providing exceptional customer service to our customers. **What will you be doing as a Customer Service...

  • Customer Service Advisor

    3 months ago

    Normanton, United Kingdom Howdens Joinery Co. Full time

    Howdens Joinery is looking for a Customer Service Advisor to join our team based at our manufacturing site in Normanton, West Yorkshire, where we manufacture bespoke stone worktops. Reporting to the Customer Service Team Leader, you will be responsible for providing exceptional customer service to our customers. **What will you be doing as a Customer...

  • Customer Service Advisor

    3 months ago

    Normanton, United Kingdom Howdens Joinery Co. Full time

    Howdens Joinery is looking for a Customer Service Advisor to join our team based at our manufacturing site in Normanton, West Yorkshire, where we manufacture bespoke stone worktops. Reporting to the Customer Service Team Leader, you will be responsible for providing exceptional customer service to our customers. **What will you be doing as a Customer...

  • Customer Service Advisor

    3 days ago

    Normanton, United Kingdom Howdens Full time

    Howdens Joinery is looking for a Customer Service Advisor to join our team based at our manufacturing site in Normanton, West Yorkshire, where we manufacture bespoke stone worktops. Reporting to the Customer Service Team Leader, you will be responsible for providing exceptional customer service to our customers.  What will you be doing as a Customer Service...

  • Customer Service Advisor

    3 months ago

    Normanton, United Kingdom EVO Group Full time

    **Customer Service Advisor** - Normanton-WF6_ - Full Time Permanent Role_ - Passionate about the customer experience?_ - Able to build rapport quickly?_ - Thrive in a performance and results focused environment?_ - Then we have the role for you!_ An exciting opportunity for a customer service advisor to join the team within our Normanton office has arisen....

  • Customer Service Advisor

    3 months ago

    Normanton, United Kingdom Movianto Full time

    Are you a Customer Service Advisor looking for a new role? Movianto Normanton is hiring. You'll be working 37.5 hrs a week, Monday to Friday and will be paid £22,871 per annum. **Benefits** We don’t work on weekends. Additionally, we have an onsite gym, discounted PureGym memberships, 33days of annual leave including bank holidays as well as the option...

  • Customer Service Advisor

    3 months ago

    Normanton, United Kingdom Howdens Joinery Co. Full time

    Howdens are looking for a Customer Service Advisor to join our team based at our manufacturing site in Normanton, West Yorkshire, where we produce and manufacture bespoke stone worktops. Reporting to the Customer Service Team Leader, you will be responsible for providing exceptional customer service to our customers. **What you will be doing**: - Providing...

  • Customer Service Advisor

    3 months ago

    Normanton, United Kingdom Howdens Joinery Co. Full time

    Howdens are looking for a Customer Service Advisor to join our team based at our manufacturing site in Normanton, West Yorkshire, where we produce and manufacture bespoke stone worktops. Reporting to the Customer Service Team Leader, you will be responsible for providing exceptional customer service to our customers. **What you will be doing**: -...

  • Customer Service Advisor

    3 months ago

    Normanton, United Kingdom Howdens Joinery Co. Full time

    Howdens are looking for a Customer Service Advisor to join our team based at our manufacturing site in Normanton, West Yorkshire, where we produce and manufacture bespoke stone worktops. Reporting to the Customer Service Team Leader, you will be responsible for providing exceptional customer service to our customers. **What you will be doing**: -...

  • Customer Service Advisor

    3 months ago

    Normanton, United Kingdom EVO Group Full time

    **Division: Group Ecommerce** **Reports To: Ecommerce Manager** **Based**: Normanton** Company Overview The largest multi-channel distributor of business supplies and services in the industry with unparalleled reach and experience in the UK, EVO Group provides sourcing, storage and fulfilment services to over 20,000 resellers, corporate organisations and...

  • Service Advisor Man Trucks

    3 months ago

    Normanton, United Kingdom Pelican Engineering Full time

    **About Us**: Pelican Engineering is a full MAN / DAF / YUTONG Truck and Bus dealership supporting truck and bus operators throughout Yorkshire and the North of England. We operate from purpose-built premises in South Leeds just off Junction 31, M62. We are looking for an experienced SERVICE RECEPTIONIST / SERVICE ADVISOR with an automotive or transport...

  • Customer Service Advisor

    3 months ago

    Normanton, United Kingdom Howdens Joinery Co. Full time

    Howdens are looking for a Customer Service Advisor to join our team based at our manufacturing site in Normanton, West Yorkshire, where we produce and manufacture bespoke stone worktops. Reporting to the Customer Service Team Leader, you will be responsible for providing exceptional customer service to our customers. **What you will be doing**: - Providing...

  • Customer Service Advisor- Sales

    3 months ago

    Normanton, United Kingdom Jewson Partnership Solutions Full time

    We have an exciting opportunity for an energetic and enthusiastic **Customer Service Advisor - Sales **to join our team at **JPS Wakefield** working in partnership with Wakefield District Housing Association Jewson Partnership Solutions (JPS) is a brand within **STARK Group** which specialises in providing building material solutions for our customers in...

  • Customer Service Advisor- Part Time

    3 months ago

    Normanton, United Kingdom EVO Group Full time

    **Customer Service Advisor - Part Time** **24 hours per week** **Must be able to work a Wednesday-Friday** We are recruiting a Customer Service Advisor in our Normanton offices to respond to customer contacts, delivering a high level of service to all customers. They will both reactively and proactively liaise with customers, identifying customer needs,...

  • Customer Service Advisor

    2 weeks ago

    Normanton, West Yorkshire, United Kingdom Venatu Recruitment Group Full time

    Customer Service AdvisorWakefield£12.10 per hourTemporary to PermanentVenatu Recruitment at proud to be working with our key client to recruit a Customer Service Advisor to join the team.This is a great opportunity to join a vibrant, growing and market leading organisation on a Temp to Perm basis.As the Customer Service Advisor, you will be part of a team...

  • Customer Service Advisor

    3 months ago

    Normanton, United Kingdom Jewson Partnership Solutions Full time

    We have an exciting opportunity for an energetic and enthusiastic **Customer Service Advisor-Distribution** to join our team at **JPS Wakefield** working in partnership with Wakefield District Housing Association Jewson Partnership Solutions (JPS) is a brand within **STARK Group** which specialises in providing building material solutions for our customers...

  • Customer Service Advisor

    3 months ago

    Normanton, United Kingdom ASTON BARCLAY LIMITED Full time

    We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service. We are looking for a full time Customer Service to join our Central team in Wakefield. As a Customer Service Advisor, you will be...