Customer Service Advisor

2 weeks ago

Normanton, United Kingdom Jewson Partnership Solutions Full time

We have an exciting opportunity for an energetic and enthusiastic **Customer Service Advisor-Distribution** to join our team at **JPS Wakefield** working in partnership with Wakefield District Housing Association

Jewson Partnership Solutions (JPS) is a brand within **STARK Group** which specialises in providing building material solutions for our customers in the Public Sector such as Housing Associations and Local Authorities.
- **Is this role right for me?**_

As a **Customer Service Advisor-Distribution**, this role has a strong focus on Warehouse management as well as supporting in other areas of the branch. From serving our WDH Operatives with essential van stock and repair materials to loading and unloading vehicles, and managing goods inwards stock to serving on the trade counter

You'll be at the heart of our operations. For the right person to build a career with a national company. If you love working with people, who enjoys an active and varied fast paced role. This could be a great opportunity for you to join JPS in partnership with Wakefield District Housing

**The person we’re looking for will have**:

- A flexible approach to work; happy to learn skills to work in various departments within the branch
- Ideally have had experience within the construction/building materials industry (although not essential)
- Basic I.T Skills
- Attention to Detail
- Experience in a customer service role. Have experience working in a fast paced warehouse role with manual handling (full workwear and PPE is provided)
- Previous forklift experience desirable or willing to learn (in house training can be provided)
- A great team player; ready to support colleagues and customers when needed
- Excellent communication and customer service skills
- People’s person with a strong relationship building ability
- Must be well presented and a hardworking, team player
- Driven, enthusiastic, hungry and lots of self-motivation
- Ambitious, opportunities available if looking for progression and wants to make a career for themselves

**Working Hours: Monday to Friday 7:30 - 5PM 42.5 hrs (No weekend) 1 hr break**
- **What will I be doing?**_

First and foremost, we always want to recruit talented people that align well with our values and way of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson JPS.

**Your day to day duties will be to**:

- Serving customers and building relationships
- Get to know our product lines so you can offer help and advice in our warehouse and at our trade counter
- Accurately and efficiently identifying and picking stock to fulfil operatives orders
- Processing orders on the in house system
- Load/unload customer and supplier vehicles using a forklift to minimise manual handling
- Check incoming stock deliveries and report missing or damaged products
- Put away stock in appropriate area
- Maintain stock levels, stock rotation and in the warehouse carrying out regular stock counts
- Keep the branch and warehouse looking clean and tidy
- Make Health & Safety a priority At STARK Group, we have a strong culture built on passionate and dedicated people

**ABOUT US**

This role is working with **JPS in Wakefield** as part of the **STARK Group**. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.

At **STARK Group**, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.
- Are you someone who is passionate about putting customers first, progressing your career, and having varied working days? If yes, then this role could be for you._

**BENEFITS**

**What will we offer you?**

In return for your hard work, we have a range of benefits to offer:

- A competitive salary
- A discretionary bonus scheme
- Opportunities for career progression and development
- 33 days' holiday (including bank holidays)
- A defined contribution pension scheme
- Great discounts across high street chains, online stores and holiday agents
- STARK Life Assurance Scheme
- Access to a leading health and wellbeing portal
- No weekends

**Are JPS and STARK Group inclusive employers?**

The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Application question(s):
Work Location: In person

Reference ID: STK01140

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