Esr Transformation Engagement Lead

3 weeks ago

Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

The NHSBSA are leading the procurement of a future workforce solution for the NHS. We are looking for exceptional people, with expertise and relationships across transformation, workforce and digital, to engage the business and ensure readiness for the implementation stage.

This is an amazing opportunity for you to drive transformation, making sure we land this change well so organisations can realise the maximum benefits of the solution. This is a unique opportunity to perform a strategic engagement and tactical delivery role, which will shape the people digital agenda.

You will work across the North East and Yorkshire with NHS Trusts and ICBs engaging and influencing senior leaders through the transformation journey. An ability to travel across this region is essential with an occasional (2-4 times a month) requirement to travel across the UK.

You need excellent communication and relationship-building skills, an ability to create credibility rapidly, and digital expertise proven through delivering on large scale change/transformation. You will make connections across workforce, digital, data and information services to ensure this programme is aligned to the key workforce strategies, informing the successful implementation.

You will join the small, friendly, supportive, and dedicated Strategic Communications and Engagement team covering different geographical areas of England and Wales. Our team will ensure the business drives this programme with user needs at its heart.

Leading the transformation programme’s involvement in the planning, development, successful delivery, and impact evaluation for multiple ICBs or Wales’ workforce digital roadmaps.

Acting as a senior representative and the face of the transformation programme in the system, embodying our programme principles and approach and the NHSBSA’s organisational values.

Negotiate with commissioners, including national bodies, regions, Integrated Care Boards (ICBs), and user organisations to agree statements of work, delivery objectives, pricing, timelines, and ways of working, all within the context of a strong understanding of the changing environment and associated pressures on our delivery partners.

Effectively project planning and managing our programme’s involvement in the successful delivery of significant, multiple, concurrent projects and programmes of work at different phases.

Establishing credibility with and commanding respect from senior NHS HR Community and other senior stakeholders to enable successful, collaborative rollout of the new solution.

Leading effective stakeholder and engagement activity across the NHS and wider stakeholder environment to promote, champion and ensure readiness for the future NHS workforce solution.

Remain aware of and aligned to key workforce impacting strategies such as the People Plan, the Future of HR&OD report and HEIW People Plan.

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

 We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.

 Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.

 As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.

We are people connected to care.

As a senior member of the ESR Transformation Programme team reporting to the transformation and change workstream programme lead, the role of ESR Transformation Engagement Lead is a key delivery partner for organisational readiness for workforce digital transformation across either multiple ICBs, or Wales. These roles will be the face of the transformation programme across the health and care system, responsible for ensuring organisations are ready to receive the new solution and make best use of it as early as possible.

In this role, the post holder will be responsible for leading on behalf of the transformation programme, our involvement in the planning, development, successful delivery, and impact evaluation for multiple ICBs or Wales’ workforce digital roadmaps to deliver the successful implementation of the new workforce solution in the context of the broader local and national workforce and digital agenda. For transformation to be a success, organisational readiness an

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