Groups & Product Executive

5 months ago

London, United Kingdom Eurowelcome Full time

Leading DMC, combining expert ground handling services with state of the art touring - all delivered with a personal touch that makes us a favourite for over 300 tour partners spread across 45 countries globally.

Our precise and detailed knowledge has been built over five decades - celebrating the icons, myths and stories that make Britain so well loved, while priding ourselves in introducing the newest available experiences.

We specialise in group travel arrangements and bespoke itineraries. With a strong focus on guest satisfaction and attention to detail, we strive to provide exceptional experiences to our clients. As we continue to expand, we are seeking a talented and dedicated individual to join our team in a newly created role of Groups & Product Executive.

**Job Title**:Groups & Product Executive

**Reports to**:Chief Commercial Officer

**Additional Key Relationships**:CEO, Operations Manager

**Work Pattern**: 40 hrs per week, Monday-Friday, 9:00am - 6:00pm, flexible as required

**Place of work**:Office based with the option to work 1-2 day from home per week.

**Salary**: Competitive DOE

**Role purpose**:
We are looking for an enthusiastic, energetic and talented Groups & Product Executive to help support the growth of our ever-expanding inbound leisure business. We need someone looking to combine their love of travel and organisation to help drive sales of a new brand within a DMC over 50 years of success. This is a great role for an individual that is looking to get experience of the many and varied sectors of the inbound travel industry.

Your role will involve:

- Responding quickly to enquiries for Group bookings in a positive and encouraging manner
- Using a consultative sales approach to ensure success
- Generating group quotations that cover all areas of the enquiry
- Designing inspiring itineraries that aid booking conversion
- Keeping up to date with Group booking terms across all suppliers in the UK
- Checking the brand Sales mailbox on a regular basis and responding to enquiries
- E-marketing delivering a regular newsletter to our stake holders (B2B/suppliers)
- Helping to maintain our B2B database
- Creation of rates templates for use in sales enquiries
- Issuing images to our trade partners to allow for effective display of our products
- Checking client websites and vouchers to ensure accurate reflection of the product and our USPs
- Helping to implement sales campaigns as required
- Developing new trade sales resources and training materials
- Monitoring competitor activity
- Working closely with all departments to ensure the objectives of the new brand are met
- Periodically attending events outside of normal working hours as may be required
- Acting as a brand ambassador with clients and suppliers at all times

**Skills & attributes required**:

- Well organised, with a planned approach and an ability to prioritise
- Fluency in English, both verbal and written
- Excellent communication skills
- Education: University/higher education would be preferable
- Product knowledge of the UK
- Experience in itinerary creation would be an advantage
- Exemplary customer service skills
- Exceptional attention to detail and accuracy
- Ability to work effectively both independently and as part of a team
- Prior experience in the travel industry in the UK is preferable, but not essential.
- A passion for travel and a strong desire to create unforgettable experiences for clients.
- An approachable manner with both colleagues, clients and suppliers
- Dynamic and responsive to change
- Experience in E-marketing and managing a database would be an advantage
- Able to be work flexible hours where required
- Hold settled status to work in the UK

**Benefits**
- Competitive salary DOE
- Training will be provided on company premises to ensure you have the necessary skills and knowledge for success in the role.
- Opportunities for professional growth and advancement within the company.
- A supportive and inclusive work environment that values teamwork and collaboration.
- The chance to work with a diverse range of clients and travel destinations within the UK

**How to Apply**

Join our team today and help us create unforgettable travel experiences for our clients

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£32,000.00 per year

Schedule:

- 8 hour shift

**Language**:

- English (required)

Work Location: In person

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