Head of Internal Communications

5 months ago

London, United Kingdom Currys Full time

**Head of Internal Communications**:
At Currys, there’s a lot to shout about. As the #1 tech retailer in all the markets we operate in, we’re passionate about helping everyone enjoy amazing technology. Our colleagues lead the way in helping customers choose, afford and enjoy amazing technology. They’re our magic ingredient, and our commitment to our people and our culture is reflected by Employee Satisfaction (eSAT) scores that place us in the top 5% globally for employee engagement.

And while we obviously love new tech, we’re also leading the way in giving technology longer life through repair, re-use and recycling. That’s why we run Europe’s largest tech repair centre, with over 1000 experts fixing over 1.3m items of tech per year across all categories and major suppliers. And that’s also why we’re the #1 retail recycler of e-waste in the UK.

We’ve got a great story to tell with a very exciting future ahead of us. We truly understand the power of communications to build belief, inspire our colleagues and create authentic connections at every level of the business.

We’re now looking for a new Head of Internal Comms (the last one has gone to work alongside our CEO as his business manager). You’ll lead a small but mighty team that punches well above its weight. It pulls off acts of magic every week, whether that’s through engaging colleagues around our strategy and annual plan, developing narratives to support change transformation, working with our Culture team to launch our EVP, bring our Values to life or work hand in hand with our small events team to run all Leadership events AND our annual Peak Event which is the biggest tech retail event in the UK, bringing the top brands under one roof.

A bit about you:
This is the environment where you can prove just how good you can be. You have to be strategic and tactical, able to create leadership engagement strategies at the same time as writing copy, creating films and delivering events.

We want to supercharge front line engagement in our stores, supply chain sites and contact centres. You are going to help us do that.
We want to help our leaders and managers harness the power of comms to connect and engage with their teams. You are going to help us do that.
We want to deliver outstanding moments that matter in the colleague experience. You are going to help us do that.
And of course, we want to inspire our teams and build excitement about the future and where we’re headed. You can’t wait to help us do that.

You’ll be creative and process-driven because you know the importance of both. You’ll be a skilled writer who can create impactful copy, and you’ll relish the opportunity to start creating digital content for use across our multiple channels.
You’ll also be passionate about surfacing insights to influence our comms planning and you’ll only care about outcomes, not outputs. And you’ll be able to spin multiple plates without dropping them.
Most importantly, you’ll love leading a team. This team is special and you’ll love rolling your sleeves up and taking them with you to the next level.

We know our people are the magic ingredient in our success. That’s why we reward you with benefits that go deeper than just the day-to-day.
They include Company Pension Scheme, LTIP, Car allowance, Discretionary/Performance based bonus, Family Private Health Insurance and Colleague Discounts.

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