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Training Administration Assistant, Band 2

5 months ago

Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

We are looking for an enthusiastic, motivated, friendly, and dynamic individual to join our Corporate Education team at Gloucestershire Hospitals NHS Foundation Trust.

The Corporate Education Team is responsible for providing a range of training provisions such as Manual Handling, Conflict Resolution and Trust Induction. The administration team are also responsible for booking and arranging a wide range of other training sessions, across various specialties.

The main purpose of this role is to provide professional and comprehensive administration support, dealing with enquiries and a variety of administrative duties covering course bookings, updating staff training on the Trust’s Training Record Management System, photocopying and general administrative support for the Corporate Education Team.

The post holder will be supported and trained by experienced administrative staff and work closely with the Corporate Education Business Manager. This individual will report directly to the Corporate Education Business Manager, but will work closely with the wider Corporate Education team in ensuring the day-to-day deliverables are met.

**Main duties of the job**:

- Deliver a high standard of Customer Service
- Accurate inputting of training registers into the Trust’s Training Records Management System
- Chasing of registers that are not delivered in a timely manner
- Administrative support to ensure the continued efficiency of the department
- Receive and confirm training bookings in

Deliver a high standard of Customer Service

Accurate inputting of training registers into the Trust’s Training Records Management System

Chasing of registers that are not delivered in a timely manner

Administrative support to ensure the continued efficiency of the department

Receive and confirm training bookings in line with the department’s procedure

Working in Microsoft access and excel

As and when directed cancel training and inform the staff member/s concerned

Working with Trust trainers and support training activity by organising training materials, handouts and registrations sheets

Use the department’s evaluator system to record training evaluations and produce evaluation reports as and when required

Ordering of stationery and other supplies through the Trust’s procurement system as and when required

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

Deliver a high standard of Customer Service dealing with enquiries in a professional manner, referring them to the appropriate person as and when necessary.

Accurate inputting of training registers into the Trust’s Training Records Management System. This may require the chasing of registers that are not delivered in a timely manner.

Provide administrative support as required by department staff, working to a consistently high standard, to ensure the continued efficiency of the department.

Receive and confirm training bookings in line with the department’s procedure.

Ability to work with both Microsoft access and excel as directed.

As and when directed cancel training and inform the staff member/s concerned.

Work closely with Trust trainers and support training activity by organising training materials, handouts and registrations sheets. Use the department’s evaluator system to, record training evaluations and produce evaluation reports as and when required.

Ordering of stationery and other supplies through the Trust’s procurement system as and when required.

**Key relationships**:

- Head of Corporate Learning and Development
- Learning & Development administrators
- Training Systems Team
- Digital Education Team
- Moving & Enabling Team
- Resuscitation Team
- Other Training Teams
- Clinical Skills Team
- Education, Training & Development staff
- Staff and Managers at all levels
- Education centre staff and visitors
- Estates Department
- Outside Suppliers