Temporary Call Centre Agent
6 months ago
4 week 20 hour a week temp role
- Weekly pay
**About Our Client**:
Our client is a well-established Not For Profit organisation with a significant presence across the globe. They are renowned for their humanitarian work and have a workforce of over 500 dedicated staff members who strive to make a positive impact in the world.
Duties of a Temporary Call Centre Agent will include:
- Handling inbound calls from donors with inquiries and providing information about projects and processing donations.
- Making outbound calls to donors, updating them on our client's initiatives, and encouraging their support.
- Maintaining accurate records of conversations and donor information.
- Data cleansing
**The Successful Applicant**:
A successful Temporary Call Centre Agent should have:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities.
- Experience in a customer service role, particularly in a call centre environment.
- Proficiency in using computer systems and databases.
- An understanding of the importance of customer satisfaction.
- The ability to work effectively in a team environment.
- Can commit to a 4 week temporary role.
**What's on Offer**:
- 4 week temp role.
- Weekly pay. Great working culture and team.
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