Current jobs related to Call Centre - Salford - Bupa

  • Call Centre Customer Advisor- Inbound

    2 weeks ago

    Salford, United Kingdom Adp call centres Full time

    **Call centre Customer Advisor** **Location - Salford - work from office site only.** **Working hours - Monday - Friday 7am-4pm; 8am-5pm; 9am-6pm.** **A bit about us**: **alldayPA, a call handling service - we answer calls for thousands of companies and deal with their queries by **becoming their receptionist, Customer service advisor or switchboard...

  • Early Bird Call Centre Agent

    2 weeks ago

    Salford, United Kingdom Adp call centres Full time

    Location - Salford (near the media city) Hours - Monday - Sunday 6am-2pm. (4 days in the week plus one day at the weekend) Training fully provided Early bird Call Centre Agent -We are looking for a few agents to work very early shifts to answer calls for a medical line. You need to the following: - Fluent English, oral and written and excellent...

  • Call Centre Training Officer

    3 weeks ago

    Salford, Salford, United Kingdom AWD online Full time

    Join Our Team as a Call Centre Training Officer:AWD online is a leading provider of customer engagement services, and we're seeking a skilled Call Centre Training Officer to join our team! As a key member of our training department, you will be responsible for designing and delivering training programs that improve call centre staff performance and drive...

  • Temporary Call Centre Agent

    7 months ago

    Salford, United Kingdom Page Personnel Full time

    4 week 20 hour a week temp role - Weekly pay **About Our Client**: Our client is a well-established Not For Profit organisation with a significant presence across the globe. They are renowned for their humanitarian work and have a workforce of over 500 dedicated staff members who strive to make a positive impact in the world. Duties of a Temporary Call...

  • Call Centre Sales Advisor

    7 months ago

    Salford, United Kingdom Platinum Financial Recruitment Full time

    **LOCATION** **Salford** **SALARY** **£24000 - £25000** **JOB TYPE** **Permanent** **REF** **AW2404-09_1714138828** **Call Centre Sales Advisor** **£24,000 plus uncapped commission (realistic OTE £45,000)** **Manchester City Centre** **Full time** This is a business that operates within the Finance Sector offering advice, support & care to...

  • Call Centre Quality Assurance Specialist

    3 weeks ago

    Salford, United Kingdom AWD online Full time

    Job Overview:We are looking for a Call Centre Quality Assurance Specialist to join our team. As a Call Centre Quality Assurance Specialist, you will be responsible for ensuring that our call centre operates to the highest standards of quality and compliance.The successful candidate will have experience in quality assurance and control within a call centre or...

  • Call Centre Quality Coach

    3 weeks ago

    Salford, Salford, United Kingdom AWD online Full time

    About the RoleThe successful candidate will have significant volume of live listening, side-by-side and autonomous call review and coaching sessions with colleagues of all abilities. You will also be responsible for ensuring compliance with government legislation and guidelines laid down by regulatory bodies.A key aspect of this role is analysing data,...

  • Call Centre Advisor

    7 months ago

    Salford, United Kingdom J11247 Full time

    Our client based in Salford is looking to recruit full-time Call centre agents.They are the leading outsourced customer contact centre based in Salford. Working hours: Full-time -1pm-9pm NO OTHER SHIFTS AVAILABLE Training -training provided As the first point of contact for our clients, you will be representing them to their new and existing customers, so...

  • Call Centre Quality Enhancement Officer

    1 week ago

    Salford, Salford, United Kingdom AWD online Full time

    Job Title: Call Centre Quality Enhancement OfficerDescription: We are seeking a highly motivated and experienced Call Centre Quality Enhancement Officer to join our team at AWD online. The successful candidate will have a proven track record of improving quality and customer satisfaction in a call centre environment.Key Responsibilities:To develop and...

  • Call Centre Agent

    7 days ago

    Salford, United Kingdom A Marketing Vocation Ltd Full time

    Title - Call Centre Agent Salary 20-22k + uncapped commission structure Are you a highly ambitious, driven, money motivated individual? Amvoc are looking for applicants who tick all of the above to join our sales team. Due to rapid growth we are opening a new Flagship office in Old trafford with great transport links and onsite amenities. Amvoc have...

  • Call Centre

    5 days ago

    Salford, United Kingdom Taywood Recruitment Ltd Full time

    We are delighted to be recruiting a further 3 experienced **Call Centre Agents.** The role will be based in luxurious offices within Salford Quays (Next to Exchange Quay Tram Stop) The purpose of the role will be to take **'inbound**' calls from Australia, from Clients who have JUST had an accident. Your role will be to see them through the process of...

  • Call Centre Team Leader

    2 weeks ago

    Salford, United Kingdom J11247 Full time

    Our client based in Salford is looking for a Night shift Team Leader to join their rapidly growing team. Team leader is expected to coach, support and supervise a team of Customer service agents. Working very closely with the Call centre manager to understand the expectations of the business and to meet the KPI’s. Location - Salford Salary -...

  • Call Centre

    7 months ago

    Salford, United Kingdom Bupa Global Full time

    Call Centre - Customer Service Advisor **Job Description**: **Customer Service Advisor - Salford Quays (M50 3SP)** **£24,200 basic salary** **Potential to increase up to £27,300 in 18 months, dependant on individual performance.** **Permanent - Full time 37. 5 hours per week** **Shifts between 8am - 8pm Mon-Fri, 1 in 4 Saturdays 8am - 4pm** **We make...

  • Scheduler/planner (Customer Services & Call Centre

    7 months ago

    Salford, United Kingdom Sodexo Full time

    Job Introduction **Scheduler/Planner - Customer services/call centre experience** As a Scheduler and Planner at Command Centre Salford you will have amazing relationship building and influencing capabilities who will schedule Planned Preventative Maintenance (PPM) and reactive works. Main Responsibilities **What you will be doing** - Update the CAFM system...

  • Call Centre Agent

    3 days ago

    Salford, United Kingdom TYH Claims Full time

    Based in Manchester, you will be the customer service representative helping clients claim back SDLT (Stamp Duty Land Tax) Benefits of Joining - Early finish Friday. - Centre of Manchester - Uncapped Bonus. - Unlimited fresh leads. - Progression plan - managerial roles within 3-6 months. - Company Holidays summer, winter Main Responsibilities: - Handling...

  • Call Centre

    7 months ago

    Salford Quays, United Kingdom Bupa Global Full time

    Call Centre - Customer Service Advisor **Job Description**: **Customer Service Advisor - Contact Centre - Homeworking** **£24,200 basic salary** **Potential to increase up to £27,300 in 18 months, dependant on individual performance.** **Permanent - Full time 37. 5 hours per week** **Shifts between 8am - 8pm Mon-Fri, 1 in 4 Saturdays 8am -...

  • Call Centre Agent

    7 months ago

    Salford, United Kingdom TYH Claims Full time

    Based in Manchester, you will be the customer service representative helping clients claim back SDLT (Stamp Duty Land Tax) Benefits of Joining - Early finish Friday. - Centre of Manchester - Uncapped Bonus. - Unlimited fresh leads. - Progression plan - managerial roles within 3-6 months. - Company Holidays summer, winter Main Responsibilities: - Handling...

  • Customer Service/call Centre Agent

    1 week ago

    Salford, United Kingdom J11247 Full time

    **Customer Care/ Call centre/ Inbound Customer Service Advisor - ONLY FULL TIME APPLICANT PLS** Are you looking to take the next step in your Customer Service career? If so we are looking for an enthusiastic Customer care Advisor to join our thriving team! As the first point of contact to business, you’ll be representing our client to new and existing...

  • Sales Trainer

    3 days ago

    Salford, United Kingdom RWR Recruitment Full time

    **Contact Centre - Sales Trainer** **Manchester - M3** **£35k - £45k per year** **Are you looking for a new challenge?** **Are you confident to coach and train a team of agents within a fast paced environment?** **Responsibilities**: - Develop and deliver sales training programs to Graduate SDR’s - Assess the needs of incoming SDR’s with varying...

  • Control Centre Operator

    1 week ago

    Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    This is a rare opportunity to join our Care on Call team as a Control Centre Operator, offering integral support to both clients and staff alike, taking emergency calls and directing the relevant support and care to clients in need. The Control Centre Operator posts are a vital part of our service provision and applicants will need to be highly motivated and...

Call Centre

7 months ago

Salford, United Kingdom Bupa Full time

Call Centre - Customer Service Advisor

**Job Description**:
Customer Service Advisor - Contact Centre - Homeworking

£24,200 basic salary

Potential to increase up to £25,800 in 12 months, and £27,300 in 18 months, dependant on individual performance.

Permanent - Full time 37. 5 hours per week

Shifts between 8am - 8pm Mon-Fri, 1 in 4 Saturdays 8am - 4pm

**First day attendance in the Salford Quays Office (M50 3SP)**

**We know work-life balance is important, so after your training and Academy period, you may opt in for our 9-day fortnight work pattern.**

We make health happen

As a Customer Service Advisor in our Contact Centre you'll be the voice of Bupa for our customers. Whether a customer is calling about a sprained ankle or a life-threatening illness, we treat them with the same level of care and compassion. You'll guide them through the process to see if they are covered by their Bupa health insurance policy.

To be successful in this role you'll need to be:

- Highly organised and resilient
- An attentive listener
- Focused on putting customers first
- Confident building internal networks both with your work friends and wider business.
- Adapt well to change
- Able to follow process and Financial Conduct Authority (FCA) regulations
- Confidence using a PC and the ability to use multiple systems at the same time
- Private and quiet work space with a wired internet connection (via ethernet cable)

We'll provide a full 9-week training programme - If you have experience / a passion for a customer service please apply.

How you'll help make health happen:

- Answering a variety of calls to help support our customer enquires
- Authorising or declining treatments in line with company policy, this role may not always be easy
- Accurately maintain our customer database, ensuring all conversations and outcomes are recorded

**Benefits**:
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing.

You can enjoy the following benefits and more:

- Bupa Staff Health Trust - You can opt into our bespoke healthcare cover that provides medical insurance for you and your family or, if you would prefer you can choose something else from a menu of other health and wellbeing products.
- Wagestream - Have early access up to 40% of your earned wages within minutes.
- Pensions / Life Insurance - Join one of our Bupa pension plans up to 12%**:

- Parental Leave - We have schemes for adoption, birth parents and co parents
- Extensive L&D program including internal development and access to apprenticeships
- Free health assessments every 2 years to support both body and mind
- Emotional Wellbeing online - Variety of self-guided programmes provided by SilverCloud Health to help you manage money worries, stress, sleep, and more.
- Match Funding - We offer match funding up to £250 per employee per year when you fundraise for a registered charity that supports health and wellbeing.

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:
Full time
Job Area:
Call Centre
Locations:
Home Based North c/o Bupa Place