Call Centre Quality Coach

About the RoleWe are looking for a skilled Compassionate Engagement Training Officer to join our team at AWD online. This full-time permanent role offers the opportunity to work as part of a dynamic team to enhance call quality and develop skills in a data-rich environment.The successful candidate will have previous experience of behavioural and performance...

Join Our Team as a Call Centre Training Officer:AWD online is a leading provider of customer engagement services, and we're seeking a skilled Call Centre Training Officer to join our team! As a key member of our training department, you will be responsible for designing and delivering training programs that improve call centre staff performance and drive...

Job Overview:We are seeking a highly skilled Continuous Improvement Training Officer to join our team at AWD online. As a key member of our staff, you will be responsible for promoting performance improvement and quality assurance practices across the organization.About You:You have a bachelor's degree in a related field, such as education or organizational...

Responsibilities and RequirementsThis full-time, permanent position involves conducting regular call quality calibration sessions with appropriate stakeholders and working towards monthly strategies and targets. As a dynamic self-motivated individual, you will adopt a strong coaching approach to development and champion continuous development and Global...

About the Role: We are seeking an experienced Continuous Improvement and Quality Trainer to join our team at AWD online. As a key member of our training department, you will play a vital role in delivering high-quality training programs that enhance the skills and knowledge of our call centre staff.Salary: £31,500 per annum + Generous Benefits.Job...

Job OverviewWe are seeking a highly skilled Strategic Performance Improvement Specialist to join our team at AWD online. This exciting new role offers the opportunity to work with a dynamic team to enhance call quality and develop skills in a data-rich environment.The successful candidate will have previous experience of behavioural and performance...

Job Title: Continuous Improvement Training OfficerAbout the Role:To provide performance improvement coaching and training within a call centre or financial services environment.Work with an established call centre that offers specialized and compassionate engagement services to clients.Key Responsibilities:Promote continuous improvement and quality assurance...

About AWD online: Established in [location], AWD online provides exceptional customer engagement services through our dedicated team of professionals.SALARY: £30,000 - £32,000 per annum + Generous Benefits (including health insurance and pension scheme)The Role: We require a Quality Assurance and Training Manager to lead our performance improvement...

Key ResponsibilitiesConduct live listening, side by side and autonomous call review and coaching sessions with colleagues of all abilities to ensure compliance with government legislation and guidelines laid down by regulatory bodies.Analyse data to identify trends and create effective solutions, ensuring accuracy and compliance with client and regulatory...

About AWD online: AWD online is a well-established call centre that has built its reputation by providing specialised, compassionate engagement services to clients.SALARY: £30,000 - £32,000 per annum + Generous BenefitsAbout the Role: We are seeking a highly skilled Performance Improvement Specialist who has experience in performance improvement coaching...

About Sennen Education LtdAt Sennen Education Ltd, we believe that every child deserves the opportunity to succeed. Our goal is to provide high-quality education and support services to schools and families in need. We are currently seeking a skilled Youth Guidance Coach to join our team.Job ResponsibilitiesThe Youth Guidance Coach will work closely with...

We're Looking for a Performance Improvement Specialist:At AWD online, we pride ourselves on providing exceptional customer service, and we're seeking a skilled Performance Improvement Specialist to help us achieve this goal. If you have a passion for delivering results-driven training programs and a proven track record of success in a call centre or...

The BBC is seeking a highly skilled Contract Senior Quality Assurance Specialist to join its team in delivering high-quality technology that enhances the audience's experience.About the RoleThis role is part of our ongoing efforts to deliver innovative solutions that meet the needs of our diverse audience. As a Senior Tester, you will be responsible for...

Company Overview Computacenter (UK) Limited is a leading IT infrastructure services provider dedicated to delivering exceptional customer experiences. We pride ourselves on our seasoned team and commitment to consistent quality in data centre services.Estimated Salary £45,000 - £55,000 per annumJob Description As an Electrical Maintenance Specialist -...

Role OverviewWe are looking for a dedicated and compassionate Support Assistant to join our team. As a member of our SEN team, you will work closely with students who need extra support due to learning difficulties or mental health challenges.Your primary responsibility will be to provide one-to-one support to these students, guiding them through academic...

Job Description:As a Telecoms Sales Representative at SER Limited, you will play a crucial role in driving sales growth and customer satisfaction. This exciting opportunity allows you to leverage your exceptional communication skills and business acumen to succeed in a fast-paced environment.Key Responsibilities:Establish and maintain strong relationships...

About the RoleComputacenter (UK) Limited is seeking a highly skilled Datacentre Electrical Engineer to join their team. The ideal candidate will have experience in providing support for the operations and maintenance of Data Centre Critical Facilities.The successful candidate will be responsible for delivering consistent and effective customer quality in...

Job OverviewCOMPUTACENTER (UK) LIMITED is currently seeking a Datacentre Electrical Engineer to join our team dedicated to delivering consistent and effective customer quality in Data Centre Services. In this role, you will provide support for the operations and maintenance of Data Centre Critical Facilities.The estimated salary for this position is £65,000...

Job OverviewComputacenter Limited is seeking a skilled Data Centre Technical Services Professional to join their team in delivering exceptional customer quality in Data Centre Services within Global Infrastructure Operations.The successful candidate will provide support for the operations and maintenance of Data Centre Critical Facilities alongside a team of...

About the RoleWe are seeking a highly skilled Technical Fraud Prevention Specialist to join our team at First Central Services. This is an excellent opportunity for someone with a strong background in motor claims fraud and coaching experience to contribute to our fraud prevention efforts.The ideal candidate will have extensive knowledge of processes and...