Training and Coaching Professional

3 days ago


Salford, Salford, United Kingdom AWD online Full time
Responsibilities and Requirements

This full-time, permanent position involves conducting regular call quality calibration sessions with appropriate stakeholders and working towards monthly strategies and targets. As a dynamic self-motivated individual, you will adopt a strong coaching approach to development and champion continuous development and Global Career Path.

You will be responsible for briefing Training and Compliance Management and rapidly developing facilitation skills for training sessions and a 3-week new call centre agent induction programme.



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