Italian Speaking Customer Service Agent

5 months ago


Warrington, United Kingdom Flex Full time

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Italian Speaking Customer Service Agent located in Warrington,UK. This is a fixed term role for 12 months, offering the opportunity to start a successful career at Flex in UK.

What a typical day looks like:

- Respond in a timely manner to customer queries using clear communication that answers all potential questions and have a first-time right work ethics
- Liaise with repair engineers in Budapest to proactively communicate with customer
- Set up repair requests in SAP ensuring all necessary data is captured and clear for future reference
- Arrange collections and liaise with couriers to achieve targets
- Maintain ownership of issues and ensure if something is promised, it happens
- Strive to achieve and exceed company service goals
- Represent the customer’s brand to their utmost satisfaction, Spot improvement opportunities,
- Take initiative owning and learning new tasks
- Build positive relationships with team members and contribute to a dynamic and motivated atmosphere, supporting team leader and program management when requested

The experience we’re looking to add to our team:

- GCSE qualification or equivalent
- Fluent English & advanced language skills in Italian (preferably native speaker)
- Work effectively in a fast-placed environment
- Strong initiative and passion for continuous improvements, thinking outside the box
- Excellent organizational skills - ability to prioritize and remain calm is important
- Excellent customer service skills and being able to handle difficult conversations
- Must be computer literate and have good keyboard accuracy
- Eligible to work in the UK

What you’ll receive for the great work you provide:

- Continuous training tailored to your role and skill set
- 33 days holidays inclusive of bank holidays per annum and holiday purchase scheme
- Pension and life assurance scheme
- Flexible working hours
- Hybrid working (2 days in the office, 3 days WFH)
- Great team and work environment, a truly international workplace
- Supportive and flexible culture
- Challenging assignments
- Charity of the year and volunteering opportunities in the local community
- Employee Assistance Program

Please note that our recruitment team is based in Hungary and therefore you may be called by an international number. (+36...)

Please also be aware that there are currently no direct public transport links to site so possessing your own transport is required

BB97

LI-hybrid

Job Category

Operations

**Required Skills**:
Optional Skills:



  • Warrington, United Kingdom Flex Full time

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...


  • Warrington, United Kingdom Flex Full time

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...


  • Warrington, United Kingdom Flex Full time

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...

  • Customer Service Agent

    6 months ago


    Warrington, United Kingdom Finda Recruitment Full time

    Job Introduction **Customer Service Agent (Customer Acquisitons Agent)** **Warrington (Hybrid working)** **£22,000 + up to £500 monthly bonus** **25 days holiday per year rising to 27 days PLUS an extra day off on or around your birthday!!** **Full Time - Permanent - **The working hours will be 37.5hrs across **five days of the week.** **About the...


  • Warrington, United Kingdom Flex Full time

    Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...


  • Warrington, Warrington, United Kingdom ASK Italian Full time

    ASK Italian Senior Production Chef ApprenticeshipAt ASK Italian, we're committed to developing the next generation of culinary leaders. Our Senior Production Chef Apprenticeship offers a unique opportunity to learn from experienced chefs and gain hands-on experience in a fast-paced kitchen environment. As a Senior Production Chef Apprentice, you'll work...

  • Customer Contact Agent

    5 months ago


    Warrington, United Kingdom KwikFit Full time

    **About us** At Kwik-Fit we strive in providing the best service possible, keeping our drivers happy and back on the road. This is where you will come in joining our Kwik-Fit family to be part of our integral team. Joining an exciting fast paced environment where you will use your knowledge and skills to help keep our Kwik-Fit centres running smoothly and...

  • Customer Contact Agent

    6 months ago


    Warrington, United Kingdom KwikFit Full time

    **About us** At Kwik-Fit we strive in providing the best service possible, keeping our drivers happy and back on the road. This is where you will come in joining our Kwik-Fit family to be part of our integral team. Joining an exciting fast paced environment where you will use your knowledge and skills to help keep our Kwik-Fit centres running smoothly and...


  • Warrington, United Kingdom French Selection UK Ltd Full time

    FRENCH SELECTION (FS) French speaking Customer Service Advisor Location: Warrington Hybrid working after probation **Salary**: circa £26,000 per annum Ref: 8134FCS A well-established designer and manufacturer who operates across five continents. Main duties: To provide excellent business-to-business customer service and administrative support. The...

  • Customer Contact Agent

    5 months ago


    Warrington, United Kingdom KwikFit Full time

    **About us** At Kwik-Fit we strive in providing the best service possible, keeping our drivers happy and back on the road. This is where you will come in joining our Kwik-Fit family to be part of our integral team. Joining an exciting fast paced environment where you will use your knowledge and skills to help keep our Kwik-Fit centres running smoothly and...

  • Customer Contact Agent

    6 months ago


    Warrington, United Kingdom KwikFit Full time

    **About us** At Kwik-Fit we strive in providing the best service possible, keeping our drivers happy and back on the road. This is where you will come in joining our Kwik-Fit family to be part of our integral team. Joining an exciting fast paced environment where you will use your knowledge and skills to help keep our Kwik-Fit centres running smoothly and...

  • Customer Contact Agent

    6 months ago


    Warrington, United Kingdom KwikFit Full time

    **About us** At Kwik-Fit we strive in providing the best service possible, keeping our drivers happy and back on the road. This is where you will come in joining our Kwik-Fit family to be part of our integral team. Joining an exciting fast paced environment where you will use your knowledge and skills to help keep our Kwik-Fit centres running smoothly and...


  • Warrington, United Kingdom Pybus Recruitment Full time

    **Job Title: German Speaking Ecommerce Customer Service Advisor - Bilingual - Fluent in German and English** **Location: Woolston, Warrington, WA1 4RW - role is based from their site in Woolston Monday to Friday** **Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits.** The role is Full Time and Permanent and...


  • Warrington, United Kingdom Pybus Recruitment Full time

    **Job Title: German Speaking Ecommerce Customer Service Advisor - Bilingual - Fluent in German and English** **Location: Woolston, Warrington, WA1 4RW - role is based from their site in Woolston Monday to Friday** **Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits.** The role is Full Time and Permanent and...


  • Warrington, United Kingdom Finda Recruitment Full time

    Job Introduction **Customer Acquisitions Agent** **Warrington (Hybrid working, home and office)** **£22,000 + up to £500 monthly bonus** **25 days holiday per year rising to 27 days PLUS an extra day off on or around your birthday!!** **Full Time - Permanent - **The working hours will be 37.5hrs across **five days of the week.** **About the...


  • Warrington, United Kingdom Vestas Full time

    **Region NCE > SBU NCE Service > Customer Support Engineers** Operating within the Northern Europe business units of Vestas Wind Systems A/S, Vestas Celtic Wind Technology Ltd focuses exclusively on selling, constructing, and operating onshore wind power plants in UK and Ireland. With offices in Warrington and Dublin, the Service Department looks after the...


  • Warrington, United Kingdom Vestas Full time

    Are you a creative and practical individual, with the enthusiasm to coordinate a wide range of customer interactions? With our growing service portfolio, we're looking for a Customer Agent to jump in and join our exciting future as the market leader for sustainable energy solutions! Region NCE > SBU NCE Service > Customer Support Engineers Operating...

  • Customer Support Agent

    6 months ago


    Warrington, United Kingdom KwikFit Full time

    **About us** At Kwik Fit Mobile our Customer Support Teams are at the heart of everything we do. We are pivotal in delivering an outstanding service to both internal and external customers and ensuring overall success through controlling progress. Our Contact Centre based in Warrington is expanding and looking to engage customer focused individuals with a...


  • Warrington, United Kingdom Multitask Recruitment Solutions Full time

    Multitask Recruitment Solutions have an exciting opportunity to work for a company that is powered by innovation and guided by experience, based in Warrington. This is a fantastic opportunity for **Customer Service **to grow with a company that values each employee with the utmost respect and transacts each piece of business at the highest ethical...


  • Warrington, Warrington, United Kingdom Village Hotels - Warrington Office Full time

    Role Title: Customer Service RepresentativeKey Responsibilities:Deliver exceptional customer service through inbound and outbound calls, emails, and other communication channels.Provide industry-leading service to customers, promoting the Village Hotels brand and values.Manage customer contacts across various channels, including email, voice, chat, social...