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Customer Service Representative
3 months ago
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.
**Duties**:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products and services
- Utilize phone etiquette to ensure positive customer interactions
- Analyze customer needs and recommend appropriate solutions
- Communicate effectively with customers in person
**Skills**:
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers
- Ability to analyze customer needs and provide appropriate solutions
- Strong negotiation and persuasion abilities
**Salary**: From £23,920.00 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 17/04/2024