Customer Service Representative
6 months ago
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
**Responsibilities**:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Requirements**:
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
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Customer Service Representative
6 months ago
London, United Kingdom Service Graphics Full time**Role Purpose**: Service Graphics are looking for a Customer Service Representative to streamline, manage and distribute incoming client and prospect enquiries. We are in regular receipt of multiple inbound enquiries and requests, from multiple channels and require a dedicated employee to manage these enquiries in a timely and professional manner. The...
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Customer Service Representative
5 months ago
London, United Kingdom Service Graphics Full timeWe are now hiring and looking for the right person to join us at Service Graphics, the UK’s largest integrated print and design company as a Customer Service Representative based at our city centre location in London, EC4R. - About the role _ We aim to give our customers a great experience every time they contact us, so we need someone who is a great...
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Customer Service Representative
3 weeks ago
London, United Kingdom The Market Social Full timeThe customer comes first within the hospitality industry and that is no exception. Our client's Customer Service Representatives promote products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences....
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Customer Service Representative
2 weeks ago
London, United Kingdom The Market Social Full timeThe customer comes first within the hospitality industry and that is no exception. Our client's Customer Service Representatives promote products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences....
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Customer Service Representative
3 weeks ago
London, United Kingdom The Market Social Full timeThe customer comes first within the hospitality industry and that is no exception. Our client's Customer Service Representatives promote products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences....
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Customer Service Representative
2 weeks ago
London, United Kingdom The Market Social Full timeThe customer comes first within the hospitality industry and that is no exception. Our client's Customer Service Representatives promote products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences....
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Customer Service Representative
4 weeks ago
London, Greater London, United Kingdom Moto Full timeCustomer Service RepresentativeAs a Customer Service Representative with Moto, you will be the face of our brand, delivering exceptional customer service and ensuring a seamless shopping experience for our customers.You will be responsible for maintaining stock levels, preparing hot food and refreshments, serving customers in a timely manner, and providing...
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Customer Service Representative
4 weeks ago
London, Greater London, United Kingdom Rutherford Briant Full timeCustomer Service RepresentativeRutherford Briant is seeking a Customer Service Representative to join their team in Farringdon. As a Customer Service Representative, you will be responsible for:Providing exceptional customer service and resolving customer queries in a professional mannerManaging customer orders and maintaining accurate customer information...
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Customer Service Representative
4 weeks ago
London, Greater London, United Kingdom SSP Group Full timeCustomer Service RepresentativeAt SSP, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be the face of our company, providing exceptional customer experiences and ensuring a clean, safe, and welcoming environment for our customers.Key Responsibilities:Engage with customers and provide...
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Customer Service Representative
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London, Greater London, United Kingdom Language Matters Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for delivering exceptional customer service and selling tickets across the Dutch market.Key Responsibilities:Delivering exceptional...
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Customer Service Representative
4 weeks ago
London, Greater London, United Kingdom Moto Full timeCustomer Service RepresentativeAs a Customer Service Representative with Moto, you will be the face of our brand, delivering exceptional customer service and ensuring a seamless shopping experience for our customers.We are looking for enthusiastic and motivated individuals to join our team, who are passionate about providing outstanding customer service and...
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Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeCustomer Service RepresentativeENGINEERINGUK is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering a great shopping experience for our customers.Deliver 'best in town' standards through presentation standards, availability, and keeping the store clean and tidy.Serve and...
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Customer Service Representative
4 weeks ago
London, Greater London, United Kingdom Adecco UK Limited Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Adecco UK Limited. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities: Handle...
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Customer Service Representative
2 weeks ago
London, Greater London, United Kingdom Parent Bim's Restaurants LTD Full timeCustomer Service Representative Job DescriptionWe are looking for a Customer Service Representative to join our restaurant team at Parent Bim's Restaurants LTD. As a Customer Service Representative, you will be the first point of contact for our guests, ensuring they have an exceptional dining experience. Your primary responsibility will be to serve guests,...
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Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom Monstera Talent Ltd Full timeCustomer Service RepresentativeFull-Time Availability RequiredWe are seeking a candidate who can embody our clients' values and brand identity in all customer interactions. As a Customer Service Representative, your primary objective is to represent brands in a manner that enhances customer loyalty, fosters positive experiences, and contributes to our...
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Customer Service Representative
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London, Greater London, United Kingdom The Boots Company PLC Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at The Boots Company PLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide excellent customer service and respond to customer...
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Customer Service Representative
6 months ago
London, United Kingdom Abacus Marketing Full time**Customer Service Representative** - Customer Service Representative Duties:_ - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Handle and resolve customer complaints or issues with empathy and patience - Maintain accurate customer records by updating account information and notes - Perform data entry tasks to...
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Customer Service Representative
1 month ago
London, United Kingdom Monstera Talent Ltd Full timeCustomer Service Representative Full-Time Availability Required Do you enjoy interacting with customers? Are you searching for a role where you can apply your customer service skills? Our client is expanding their customer service team and is seeking Customer Service Representatives with prior customer-facing experience. As a Customer Service...
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Customer Service Representative
6 months ago
London, United Kingdom CSP Full timeWe are hiring a Customer Service Representative. You will also be asked to process orders, modifications, and make sales. **Responsibilities**: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers - Knowing our products inside and out so...
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Customer Service Representative
5 months ago
London, United Kingdom Kent Recruitment Bureau Full timeLondon | Work from home | £500-£1000/Month Permanent | Full-time / Part-time | **Vacancy**:Customer Service Representative **Salary**:£500-£1400/month **Location**:Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to earn an...