Customer Service Representative

19 hours ago


London, Greater London, United Kingdom Maplecrest Ford Lincoln of Union Full time

As a Customer Service Representative at Maplecrest Ford Lincoln of Union, you will be responsible for responding to internet leads, confirming sales appointments, and performing long-term follow-up on unsold customers.

You will develop and maintain processes for internet sales and service, manage customer service representatives in a call center environment, cultivate engaged staff, and attract and retain clients by answering product and service questions.

The ideal candidate will contribute to high CSI scores and strive for continual improvement. We offer paid training, comprehensive health insurance, and an employee purchase program.

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience.



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