Customer Service Representative

4 days ago


London, Greater London, United Kingdom Richemont Full time
Customer Service Representative Job Summary:

Chloé New Bond Street is seeking a Customer Service Representative to provide exceptional customer service and support to our clients. As a Customer Service Representative, you will be responsible for resolving customer complaints, providing product information, and promoting sales.

Key Responsibilities:

  • Provide exceptional customer service and resolve customer complaints in a timely manner
  • Respond to customer inquiries and provide accurate product information
  • Promote sales and drive revenue growth through effective upselling and cross-selling strategies
  • Collaborate with the boutique management and head office to achieve sales and KPI targets

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong knowledge of fashion trends and luxury goods
  • Experience in customer service or sales preferred

Salary: £22,000 - £28,000 per annum (dependent on experience)



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