Customer Service Representative

5 months ago


London, United Kingdom Abacus Marketing Full time

**Customer Service Representative**
- Customer Service Representative Duties:_
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Handle and resolve customer complaints or issues with empathy and patience
- Maintain accurate customer records by updating account information and notes
- Perform data entry tasks to process customer orders, returns, and exchanges
- Analyze customer needs and recommend appropriate products or services
- Customer Service Representative Experience:_
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills to address customer issues
- Proficient in data entry and navigating computer systems
- Previous experience in a customer service role is preferred
- We offer competitive compensation and benefits packages. Join our team of dedicated professionals who are committed to providing exceptional service to our valued customers._

**Job Types**: Full-time, Permanent

**Salary**: £23,422.00-£25,559.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus
- Yearly bonus

Work authorisation:

- United Kingdom (preferred)

Ability to Commute:

- London (preferred)

Ability to Relocate:

- London: Relocate before starting work (required)

Work Location: In person



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