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Customer Service Representative

2 months ago


London, Greater London, United Kingdom The Juice Plus+ Company Full time

Job Title: Customer Service Representative

Job Summary:

The Juice Plus+ Company is seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional support to our customers, resolving their queries and issues in a timely and professional manner.

Key Responsibilities:

  • Provide high-level support to customers via phone, email, and other communication channels
  • Resolve customer complaints and issues in a fair and timely manner
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain a deep understanding of our products and services
  • Stay up-to-date with industry trends and best practices in customer service
  • Contribute to the development of new processes and procedures to improve customer satisfaction

Requirements:

  • Excellent communication and interpersonal skills
  • Proven experience in customer-facing roles, preferably in a similar industry
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Ability to maintain confidentiality and handle sensitive information
  • Fluency in English and at least one other EMEA language

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Access to cutting-edge technology and tools

About Us:

The Juice Plus+ Company is a leading provider of health and wellness products and services. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.