Business Assurance Administrative Support Assistant

5 months ago

Cirencester, United Kingdom St. James's Place Full time

St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and responsible business choices at the heart of everything we do. We believe in the value of difference and know that diverse teams can help us problem solve and innovate for clients.

We look for people to join SJP to make an impact and to contribute to our culture which is based around long term relationships, doing the right thing, and being the best version of ourselves.

**Location**:Cirencester Office

**Workplace Type**: Hybrid This role requires 3-4 days a week in the office

**Employment Type**: 12 month Fixed-Term Contract

**Seniority**:Entry Level

This role will provide administrative support within the Business Assurance team, assisting with the oversight of automated system processes and supporting the Partnership by fielding queries on systems and their outcomes.

**What you will be doing**:

- Managing the departmental inbox by responding to queries from individuals around the business of redirecting them as appropriate.
- Monitoring the automated case selection model to ensure it is operating correctly and reviewing system exceptions.
- Reviewing Admin Centre queries on approved cases to support the processing of new business in an efficient manner.
- Providing clear and concise feedback and support to Partners where it is identified cases have been submitted incorrectly.
- Supporting the departmental telephone helplines, fielding queries from the Partnership and their support staff.
- Supporting archiving requirements and cataloguing archived cases.
- Completing ad hoc tasks as required.
- Experience in an administrative role and used to working to agreed customer service standards within a corporate environment.
- Competent in the use of MS Office, e.g. Word, Excel and Outlook.
- Confident in learning internal IT systems and processes.
- Ability to work on own initiative and use their own judgement when making decisions.
- Strong interpersonal and communication skills and the ability to build relationships with key stakeholders.
- Analytical skills to accurately review system behaviour and analyse results.

**What's in it for you?**
- Non-Contributory Pension - 10% (increasing with length of service up to 15%) with further pension matching.
- Parental leave - 6 months full pay
- 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday

**Flexible Working**
We know that everyone works best in different ways, at different times and in different environments. We have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. Our people are encouraged to work in a flexible way that suits their lifestyle, so please ask the question and start a conversation

***Reasonable Adjustments**

**What's next?**

Our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.

LI-HYBRID

LI-LW1

  • Business Assurance Administrative Support Assistant

    5 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

  • Business Assurance Administrative Support Assistant

    3 weeks ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    About St. James's PlaceSt. James's Place is a leading financial services company that works in partnership to plan, grow, and protect our clients' financial futures. We deliver personalized, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals.Job SummaryWe are seeking an Administrative Support Assistant to...

  • Business Assurance Administrative Support Assistant

    4 weeks ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    About St. James's PlaceSt. James's Place is a leading financial services company that works in partnership to plan, grow, and protect our clients' financial futures. We deliver personalized, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals.Job SummaryWe are seeking an Administrative Support Assistant to...

  • Business Assurance Administrative Support Assistant

    1 month ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    About St. James's PlaceSt. James's Place is a leading financial services company that works in partnership to plan, grow, and protect our clients' financial futures. We deliver personalized, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals.Job SummaryWe are seeking an Administrative Support Assistant to...

  • Business Assurance Administrative Support Assistant

    1 month ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    About St. James's PlaceSt. James's Place is a leading financial services company that works in partnership to plan, grow, and protect our clients' financial futures. We deliver personalized, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals.Job SummaryWe are seeking an Administrative Support Assistant to...

  • Business Assurance Administrative Support Assistant

    4 weeks ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    About St. James's PlaceSt. James's Place is a leading financial services company that works in partnership to plan, grow, and protect our clients' financial futures. We deliver personalized, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals.Job SummaryWe are seeking an Administrative Support Assistant to...

  • Business Assurance Administrative Support Assistant

    5 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works inpartnership to plan, grow and protect our clients’ financial futures. Wedeliver personalised, face-to-face financial advice to our clients, who trustus to manage their money to reach their goals. We provide this service via thePartnership, a network of qualified, expert advisors. We put financialwellbeing and responsible...

  • Business Assurance Support Assistant

    2 weeks ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    At St. James's Place, we are seeking a highly organized and detail-oriented Business Assurance Support Assistant to join our team. As a key member of our Business Assurance team, you will play a vital role in ensuring the smooth operation of our automated system processes and providing exceptional support to our Partners and their support staff.Key...

  • Business Assurance Administrator

    5 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

  • Business Assurance Support Coordinator

    4 days ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    Job SummaryThe Business Assurance Support Coordinator will assist the Business Assurance team with administrative tasks.ResponsibilitiesManage the departmental inbox by responding to queries and redirecting them as necessary.Monitor automated system processes and review system exceptions.Support the Partnership by fielding queries on systems and their...

  • Business Assurance Administrator

    5 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

  • Business Assurance Operations Assistant

    21 hours ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    Job DescriptionSt. James's Place is seeking a highly skilled and experienced administrative professional to join our Business Assurance team as an Administrative Support Assistant.ResponsibilitiesManage the departmental inbox by responding to queries from individuals around the business and redirecting them as appropriate.Monitor the automated case selection...

  • Business Assurance Support Associate

    3 weeks ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    At St. James's Place, we're committed to delivering exceptional financial services to our clients. As a Business Assurance Support Associate, you'll play a vital role in ensuring the smooth operation of our automated system processes.Key responsibilities include:Managing the departmental inbox by responding to queries and redirecting them as...

  • Business Support Assistant

    5 months ago

    Cirencester, United Kingdom Resource Group Full time

    We are looking to hire a Business Support Assistant to work in our Aviation Maintenance Academy in Kemble Cirencester. This is an exciting opportunity to learn about working in an educational environment within the aviation industry. This is a varied role within the larger Business Support Team and is primarily based on reception. **Main Duties and...

  • Business Support Administrator

    5 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

  • Business Assurance MI Analyst

    2 weeks ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    At St. James's Place, we're looking for a skilled MI Data Analyst to join our Business Assurance team. As a key member of our team, you'll play a vital role in providing regular MI to support the performance oversight of our Business Assurance teams, management, and governance of the division.Key responsibilities will include reviewing and analysing data to...

  • Business Administration Trainee

    5 months ago

    Cirencester, United Kingdom Publica Full time

    **Are you motivated at the aspect of being a valued member by contributing important administrative work, whilst developing through the Apprenticeship Scheme?** **Read on as we may have just the Apprenticeship you are looking for!** Working as a Business Administration Apprentice you will be responsible for providing an important support role, involved in...

  • Business Assurance MI Analyst

    3 weeks ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    At St. James's Place, we're committed to delivering exceptional financial services to our clients. As a Business Assurance MI Analyst, you'll play a crucial role in supporting our Business Assurance teams by providing regular MI to inform performance oversight, management, and governance of the division. You'll also be responsible for producing data for...

  • Administrative Assistant

    5 months ago

    Cirencester, United Kingdom Redkite Solicitors Full time

    **Administrative Assistant** Location: Cirencester Redkite Solicitors prides itself on being able to offer a broad range of legal services that are able to meet the diverse needs of its clients. Our firm has been providing legal advice to individuals, families and businesses in our communities since 1898 and we are here for our clients every step of the...

  • Business Assurance MI Analyst

    1 month ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    {"title": "Business Assurance MI Analyst", "description": "Job SummarySt. James's Place is seeking a skilled Business Assurance MI Analyst to join our team. As a key member of our Business Assurance team, you will be responsible for providing regular MI to support the performance oversight of the Business Assurance teams, management, and governance of the...