Business Assurance Administrator

7 months ago

Cirencester, United Kingdom St. James's Place Full time

St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and responsible business choices at the heart of everything we do. We believe in the value of difference and know that diverse teams can help us problem solve and innovate for clients.

We look for people to join SJP to make an impact and to contribute to our culture which is based around long term relationships, doing the right thing, and being the best version of ourselves.

**Location**:Cirencester Office

**Workplace Type**: Hybrid

**Employment Type**: 12 month Fixed-Term Contract

**Seniority**:Entry Level

This role will provide administrative support within the Business Assurance team, assisting with the oversight of automated system processes and supporting the Partnership by fielding queries on systems and their outcomes.

**What you will be doing**:

- Managing the departmental inbox by responding to queries from individuals around the business of redirecting them as appropriate.
- Monitoring the automated case selection model to ensure it is operating correctly and reviewing system exceptions.
- Reviewing Admin Centre queries on approved cases to support the processing of new business in an efficient manner.
- Providing clear and concise feedback and support to Partners where it is identified cases have been submitted incorrectly.
- Supporting the departmental telephone helplines, fielding queries from the Partnership and their support staff.
- Supporting archiving requirements and cataloguing archived cases.
- Completing ad hoc tasks as required.
- Experience in an administrative role and used to working to agreed customer service standards within a corporate environment.
- Competent in the use of MS Office, e.g. Word, Excel and Outlook.
- Confident in learning internal IT systems and processes.
- Ability to work on own initiative and use their own judgement when making decisions.
- Strong interpersonal and communication skills and the ability to build relationships with key stakeholders.
- Analytical skills to accurately review system behaviour and analyse results.

**What's in it for you?**
- Non-Contributory Pension - 10% (increasing with length of service up to 15%) with further pension matching.
- Parental leave - 6 months full pay
- 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday

**Flexible Working**
We know that everyone works best in different ways, at different times and in different environments. We have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. Our people are encouraged to work in a flexible way that suits their lifestyle, so please ask the question and start a conversation

***Reasonable Adjustments**

**What's next?**

Our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.

LI-HYBRID

LI-LW1

  • Business Assurance Administrator

    6 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

  • Business Assurance Administrative Support Assistant

    6 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

  • Business Assurance Administrative Support Assistant

    7 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

  • Business Assurance Administrative Support Assistant

    7 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works inpartnership to plan, grow and protect our clients’ financial futures. Wedeliver personalised, face-to-face financial advice to our clients, who trustus to manage their money to reach their goals. We provide this service via thePartnership, a network of qualified, expert advisors. We put financialwellbeing and responsible...

  • Business Administration Trainee

    6 months ago

    Cirencester, United Kingdom Publica Full time

    **Are you motivated at the aspect of being a valued member by contributing important administrative work, whilst developing through the Apprenticeship Scheme?** **Read on as we may have just the Apprenticeship you are looking for!** Working as a Business Administration Apprentice you will be responsible for providing an important support role, involved in...

  • Business Assurance MI Analyst

    3 weeks ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    We are seeking a skilled MI Analyst to join our Business Assurance team at St. James's Place. As a key member of the team, you will play a critical role in providing regular MI to support performance oversight of the Business Assurance teams, management, and governance of the division.Key responsibilities include delivering regularly scheduled MI for...

  • Business Assurance Advisor

    6 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

  • Business Assurance MI Analyst

    6 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works inpartnership to plan, grow and protect our clients’ financial futures. Wedeliver personalised, face-to-face financial advice to our clients, who trustus to manage their money to reach their goals. We provide this service via thePartnership, a network of qualified, expert advisors. We put financialwellbeing and responsible...

  • Business Support Administrator

    6 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

  • Quality Assurance Specialist

    2 weeks ago

    Cirencester, Gloucestershire, United Kingdom Kenton Black Ltd Full time

    Job OverviewKenton Black Ltd is seeking an experienced Quality Assurance Specialist to join our team. In this role, you will be responsible for ensuring the quality management systems are fit for purpose and meet company Management System and ISO 9001 and 17025 requirements.Ensure that all quality management systems are aligned with company policies and...

  • Quality Assurance Coordinator

    3 weeks ago

    Cirencester, Gloucestershire, United Kingdom Campden BRI Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Quality Assurance Coordinator to join our team at Campden BRI. In this role, you will play a critical part in ensuring the quality of our services and implementing processes that drive continuous improvement.About YouWe are looking for someone with excellent administrative skills, particularly...

  • Senior Business Assurance Advisor

    6 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

  • Quality Assurance and Appeals Officer

    6 months ago

    Cirencester, United Kingdom Publica Full time

    We have an exciting opportunity for a Quality Assurance and Appeals Officer to join our Team. Do you have experience in Housing Benefits and Council Tax Support administration? Have high attention to detail and can provide assurance that the administration of Benefit and Council Tax support claims are accurate. We would love to hear from you! **About the...

  • Business Administrator

    7 months ago

    Cirencester, United Kingdom I2I Recruitment Full time

    An exciting opportunity to join a highly reputable and successful, Cirencester based organisation. This position would suit someone with previous administration experience who prides themselves on their ability to be organised and work accurately. You will be working with a friendly and supportive team in newly built, modern offices.**Francesca...

  • Service Administrator

    6 months ago

    Cirencester, United Kingdom LISTER WILDER LTD Full time

    **Job Introduction** We are currently looking for a Service Administrator to join the Lister Wilder family at our branch near Cirencester. If you have strong administrative skills with experience of working in a car dealership, garage or service department and are looking to take the next step in your career, we would love to hear from you. This would be...

  • Senior Business Assurance Adviser

    6 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

  • Business Administration Assistant

    21 hours ago

    Cirencester, Gloucestershire, United Kingdom Getting In Limited Full time

    Company OverviewThe National Foundation for Retired Service Animals (NFRSA) is a registered charity dedicated to supporting retired dogs and horses from the police, fire, prison, national crime agency, NHS, and border force services.Job DescriptionWe are seeking an Administrative Support Professional to join our team. As a key member of our staff, you will...

  • Operational Administrator

    6 months ago

    Cirencester, United Kingdom I2I Recruitment Full time

    Are you an experienced professional with a keen eye for detail and a passion for ensuring operational excellence? - My client has been a key player within their industry for over 100 years. They are the experts in what they do making sure that their customers are at the heart of everything they do. We are currently seeking a dedicated individual to join the...

  • Administrator

    6 months ago

    Cirencester, United Kingdom Niche Recruitment Ltd Full time

    Are you an experienced Administrator, looking to gain experience working for one of Cirencester’s most established employers? Do you have proven experience working in a fast-paced environment? This role could be perfect for you! Our client is seeking an Administrator to join the Legal Team on a 12-month temporary contract, supporting a variety of...

  • Data Assurance Professional

    3 weeks ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    Job DescriptionThis Data Assurance Professional role involves reviewing and analysing data to assist with the Case Selection Model operations, influencing senior management meetings, and developing robotic automation processes within Business Assurance.What We OfferA competitive salary of £45,000 - £55,000 per annum, depending on experience.