Booking Office Co-ordinator

6 months ago


Manchester, United Kingdom Northern Care Alliance NHS Group Full time

Job overview

**Applications are invited for an enthusiastic person who is patient and customer focused, to join our Radiology Team at Salford Royal Hospital as a Booking Office Co-ordinator to work 37.5 hours per week. Job share will be considered.**

The post will be based at either Brook House, Middleton or Salford Royal Hospital. Training will be undertaken at Salford Royal Hospital.

You will be required to provide clerical support within a very busy department, and you must be hard working and flexible.

The Trust is committed to 7 day working which may be incorporated into this post.

Main duties of the job

This post is varied, and we therefore seek a self-motivated person with good communication, organisational and interpersonal skills.

You will be committed to providing a high-quality service and understand fully the Trust Values when always dealing with the public and staff. In return we offer excellent opportunities for personal and professional development.

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Detailed job description and main responsibilitiesPerson specification

**Qualifications**:
Essential criteria
- NVQ2 clerical qualification or equivalent experience

Desirable criteria
- ECDL

Knowledge, Skills and Experience

Essential criteria
- Experience working in an office environment
- Previous Clerical Experience
- Ability to transfer information accurately
- Knowledge of Microsoft Office programs
- Good written communication skills
- Ability to prioritise own workload and work to tight deadlines
- Ability to deal effectively with confrontational/challenging situations
- Attention to detail
- A good understanding of confidentiality and data protection
- Experience of working in a customer care environment

Desirable criteria
- Knowledge of CRIS, PAS, EPR
- Experience of working with the public preferably working in a hospital environment

We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.

We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.

**Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.**

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