Thai Customer Service Agent

2 months ago


Douglas, United Kingdom Bullfinch Recruitment Full time

**Location**:Isle of Man

**About our Partner**

Calling all customer service superstars Gear up for an exciting opportunity to join a dynamic team supporting a pioneering gaming startup. This innovative company is on a mission to conquer the gaming universe with cutting-edge tech and unforgettable experiences. Though their team might be small, their ambitions are as boundless as the digital realms they create.

**About You**

Do you thrive in a fast-paced environment, enjoy helping others, and have a passion for exceeding customer expectations? If so, we want you We're looking for enthusiastic and results-oriented Customer Service Agent to join a growing team.

**Responsibilities**
- Conduct thorough investigations to diagnose and resolve customer issues.
- Communicate effectively and empathetically with customers, building rapport and trust to ensure their satisfaction.
- Adhere to company policies, procedures, and SLAs consistently, prioritizing timely and accurate responses.
- Proactively escalate complex issues and inquiries, while keeping customers informed throughout the resolution process.
- Collaborate with internal teams when required to effectively resolve customer inquiries.
- Maintain a positive and solution-oriented attitude in a fast-paced environment.

**Qualifications**:

- Fluency in Mandarin and English (both written and spoken) is a must.
- Strong communication and interpersonal skills.
- Previous experience in customer service is preferred.
- Ability to multitask and prioritize in a fast-paced environment.

The working hours for this position is 10am-7pm, may include weekend shifts.

If you are a motivated individual with excellent Thai language skills and a passion for providing outstanding customer service, we’d love to hear from you.


  • Customer Service Agent

    2 months ago


    Douglas, United Kingdom Bullfinch Recruitment Full time

    **Location**:Isle of Man **About our Partner** Calling all customer service superstars! Gear up for an exciting opportunity to join a dynamic team supporting a pioneering gaming startup. This innovative company is on a mission to conquer the gaming universe with cutting-edge tech and unforgettable experiences. Though their team might be small, their...


  • Douglas, United Kingdom Bullfinch Recruitment Full time

    **Location**:Isle of Man **About our Partner** Calling all customer service superstars! Gear up for an exciting opportunity to join a dynamic team supporting a pioneering gaming startup. This innovative company is on a mission to conquer the gaming universe with cutting-edge tech and unforgettable experiences. Though their team might be small, their...


  • Douglas, United Kingdom Bally's Interactive Full time

    **Are you passionate about building relationships and ensuring customer success?**: **Want the opportunity to use your Japanese language skills on an everyday basis?**: **Who we are**: Simplicity is a services provider to Bally's Interactive is the digital arm of one of the world's leading entertainment providers, Bally's Corporation, with tens of millions...


  • Castle Douglas, United Kingdom NFU Mutual Dumfries & Stewartry Full time

    NFU Mutual’ s Agency in Dumfries & Stewartry is recruiting for a full time Customer Service Adviser to join our growing, successful team. For over 100 years, NFU Mutual have insured Britain's farming communities. Now, our customers come from all walks of life, but our ethos is the same - honesty, fairness and trust. We believe in taking the time to find...


  • Douglas, United Kingdom Orchard Recruitment Ltd Full time

    Our leading Financial Services Sector Client is continuing a high growth trajectory, coupled with an ambitious transformation programme are now seeking a Customer Service Administrator to join an established team.The Customer Service Administrator will effectively deliver excellent customer service to clients and IFAs by the processing of telephone calls,...


  • Douglas, United Kingdom Orchard Recruitment Ltd Full time

    Our leading Financial Services Sector Client is continuing a high growth trajectory, coupled with an ambitious transformation programme are now seeking a Customer Service Administrator to join an established team.The Customer Service Administrator will effectively deliver excellent customer service to clients and IFAs by the processing of telephone calls,...


  • Douglas, United Kingdom Lloyds Banking Group Full time

    End Date Tuesday 14 March 2023 Salary Range £19,292 - £21,270 Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary A full time Customer Service Officer role within the Account Onboarding & Services Centre based in Isle of Man. **Job Description**: About us Lloyds Banking Group is a leading UK-based...


  • Douglas, United Kingdom Lloyds Banking Group Full time

    End Date Friday 16 June 2023 Salary Range £23,123 - £24,340 Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary A full time Customer Service Officer role within the Account Onboarding & Services Centre based in Isle of Man. **Job Description**: About us Lloyds Banking Group is a leading UK-based...


  • Douglas, United Kingdom Zurich Insurance Full time

    **Job title: Customer Service Advisor** **Location: Douglas, Isle of Man** **Are you restless, revved up and ready to get things done?** Have you got the power to transform problems into first class solutions? Most importantly, do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is...


  • Douglas, United Kingdom Zurich Insurance Full time

    **Job title: Customer Service Advisor** **Location: Douglas, Isle of Man** **Are you restless, revved up and ready to get things done?** Have you got the power to transform problems into first class solutions? Most importantly, do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is...


  • Douglas, United Kingdom Zurich Insurance Full time

    **Location: Douglas, Isle of Man** Do you have a passion for customer service and looking for a new challenge? Do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is yes, then a Customer Services Administrator position may be a great career path for you. Don’t just take our word...


  • Douglas, United Kingdom Lloyds Banking Group Full time

    End Date Wednesday 05 July 2023 Salary Range £25,707 - £27,060 Agile Working Options Hybrid Working Job Description Summary A full time role in the Isle of Man **Job Description**: Lloyds Bank International is a key part of the Lloyds Bank Corporate Markets and Corporate & Institutional Banking business operating primarily across Jersey, Guernsey,...


  • Douglas, United Kingdom Lloyds Banking Group Full time

    End Date Sunday 03 December 2023 Salary Range £23,123 - £24,340 Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary A full/part time position for a Customer Service Advisor based in the Isle of Man in Community Bank. **Job Description**: JOB TITLE: Customer Service Assistant SALARY:...


  • Douglas, United Kingdom Barclays Full time

    **Job: Customer Service Advisor** **Location: Isle of Man** **Salary: £24,300 per annum + Excellent Benefits** As a Barclays Customer Service Advisor, you will act as the first point of contact for our International/Offshore clients your role will be to provide a confident, professional and knowledgeable manner at all times to ensure their needs are met....


  • Douglas, United Kingdom Zurich Insurance Full time

    **Job title: Customer Service Advisor** **Location: Douglas, Isle of Man** Are you restless, revved up and ready to get things done? Have you got the power to transform problems into first class solutions? Most importantly, do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is yes,...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role and our team** Would you love a job where you have the chance to make a difference every day? Join us as a Customer Services Officer within the Income Tax Division! Within this role, you will provide a wide variety of services for our community. Some of the day to day duties include: - ** Undertaking** administrative work to support our...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role and our team** Would you love a job where you have the chance to make a difference every day? Join us as a Customer Services Officer within the Income Tax Division! Within this role, you will provide a wide variety of services for our community. Some of the day to day duties include: - ** Undertaking** administrative work to support our...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role** The Housing section of the Department of Infrastructure is seeking a skilled communicator with a customer focus who will work as part of a team to deliver its customer service function. You will provide appropriate advice and information both for the Departments public sector housing tenants and its private sector customers, including...


  • Douglas, United Kingdom Lloyds Banking Group Full time

    End Date Monday 24 April 2023 Salary Range £19,292 - £21,270 Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary A Fixed Term Contract until 31st January 2024. This is a full time opportunity working 35 hours a week in our Community Banking branches based in the Isle of Man. **Job Description**: Our...


  • Douglas, United Kingdom Lloyds Banking Group Full time

    End Date Monday 24 April 2023 Salary Range £21,200 - £23,400 Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary A Fixed Term Contract until 17th February 2024. This is a full or part time opportunity working up to 35 hours a week in our Community Banking branches based in the Isle of Man. **Job...