Customer Support Administrator
3 weeks ago
Our leading Financial Services Sector Client is continuing a high growth trajectory, coupled with an ambitious transformation programme are now seeking a Customer Service Administrator to join an established team.The Customer Service Administrator will effectively deliver excellent customer service to clients and IFAs by the processing of telephone calls, email and Webchat requests within specified servicing times. Duties will include: * Deal with internal and external customers professionally, concisely and accurately via telephone, fax and e-mail * Identify problem areas and offer various solutions wherever possible * Adhere to regulatory legislation and ensuring compliance requirements are met and to the Service Level Agreements in place * Ability to process individual policyholder/trustee Extranet registrations * Produce in force illustrations when required and chargeable event calculations * Fully support and participate in any campaigns including generation of leadsThe ideal candidate for the role of Customer Service Administrator will have: * A minimum of 1 years experience in a Financial Services business * Good working knowledge of Microsoft Office applications (Word, Excel, Outlook) * Ability to draft letters/fax * Experience within a customer facing administration role * Good planning and organisational skills * Ability to work within a team or on own initiative * Can maintain high level of accuracy and still work within agreed service standards * Ability to work under pressure * Strong communication skills (written & verbal) * Good team player * Clear understanding of Customer Service * Commitment to providing outstanding customer service * Good telephone manner
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Customer Service Administrator
5 days ago
Douglas, United Kingdom Zurich Insurance Full time**Job title: Customer Service Administrator** **Location: Douglas, Isle of Man** Do you have a passion for customer service and looking for a new challenge? Do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is yes, then a Customer Services Administrator position may be a great...
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Customer Service Administrator
7 months ago
Douglas, United Kingdom Zurich Insurance Full time**Location: Isle of Man** **Do you have a passion for customer service and looking for a new challenge?** Do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is yes, then a Customer Services Administrator position may be a great career path for you. Don’t just take our word for it -...
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Customer Service Administrator
7 months ago
Douglas, United Kingdom Zurich Insurance Full time**Location: Douglas, Isle of Man** **Do you have a passion for customer service and looking for a new challenge?** Do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is yes, then a Customer Services Administrator position may be a great career path for you. Don’t just take our...
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Customer Service Administrator
7 months ago
Douglas, United Kingdom Zurich Insurance Full time**Job title: Customer Service Administrator** **Location: Douglas, Isle of Man** Do you have a passion for customer service and looking for a new challenge? Are you fluent in Spanish verbal and written? Do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is yes, then a Customer...
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Administration & Customer Support Executive
7 months ago
Castle Douglas, United Kingdom bramarpla Full time**About us** Our work environment includes: - Casual work attire - Flexible working hours - 80-90% work-from-home The two brands cover very different industries with different customer groups and processes. One is very business-oriented and the other is very public-focussed. Both must be given daily attention in terms of administration to allow the...
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Senior Customer Complaints Administrator
5 days ago
Douglas, United Kingdom Zurich Insurance Full time**Job title: Senior Customer Complaints Administrator** **Location: Douglas, Isle of Man** Do you have a passion for customer service and looking for a new challenge? Do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is yes, then the Senior Customer Complaints Administrator...
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Customer Support Administrator
2 months ago
Douglas, Isle of Man, United Kingdom CV-Library Full timeOur leading Financial Services Sector Client is continuing a high growth trajectory, coupled with an ambitious transformation programme are now seeking a Customer Service Administrator to join an established team. The Customer Service Administrator will effectively deliver excellent customer service to clients and IFAs by the processing of telephone calls,...
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Temporary Customer Service Administrator
1 week ago
Douglas, United Kingdom IEG Full timeWeve got space for you to join our friendly team as a Customer Service Administrator on a 3-month fixed term contract. We are a collaborative and energetic team based across the Isle of Man, Jersey, and Guernsey. **What youll do**: - Manage and field incoming calls in a highly professional and timely manner. - Greeting visitors to the building warmly and...
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Senior Administrator
7 days ago
Douglas, United Kingdom Canada Life Full time**12 Month Fixed-Term Contract Opportunity** Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco,...
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Senior Administrator
5 days ago
Douglas, United Kingdom Canada Life Full timeCanada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom...
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Experienced Customer Services Administrator
7 months ago
Douglas, United Kingdom Ability Plus Limited Full timeDue to expansion, an excellent opportunity has come available for an experienced Customer Services Administrator to work for our client, a leading Insurance Company. Working within an established team, based in Douglas this role will offer you the opportunity to work on a variety of insurance policies, preparing documents for customers, managing and...
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HR Administrator
7 months ago
Douglas, United Kingdom Zurich Insurance Full time**Location: Isle of Man** **The opportunity**: An exciting opportunity has arisen within Zurich to join the local Isle of Man HR team as a HR Administrator. This role will also involve collaboration with the wider Zurich HR Community. We are looking for someone to support senior team members with general administration. It is an exciting time to work in...
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Community Support Administration Officer
6 months ago
Douglas, United Kingdom Isle of Man Government Full time**About the role** We are looking for a highly motivated professional to join our dedicated and hardworking admin team as an Administration Officer within the Community Care Services. You will contribute to the smooth running of the service areas by undertaking a wide range of administrative duties. You will work as part of a multi-professional team and...
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Community Support Administration Officer
7 months ago
Douglas, United Kingdom Isle of Man Government Full time**About the role** We are looking for a highly motivated professional to join our dedicated and hardworking admin team as an Administration Officer within the Community Care Services. You will contribute to the smooth running of the service areas by undertaking a wide range of administrative duties. You will work as part of a multi-professional team and...
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Administrative Officer
7 months ago
Douglas, United Kingdom Isle of Man Government Full time**About the role and our team** The Department of Infrastructure is looking to recruit a motivated and professional Administrative Officer to work as a member of the Facilities Maintenance Administration Team, providing an effective, professional and customer-focused service within the Public Estates and Housing Division. Your main responsibilities will...
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Fund Administrator
12 hours ago
Douglas, United Kingdom Orchard Recruitment Ltd Full timeOur highly respected Douglas-based Finance Sector company is seeking to add to their team with the hire of an additional Fund Administrator to join the Fund Services team.The team provides support services to the shareholders of the various fund types under management. In this role you will undertake a range of routine day to day tasks, including processing,...
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Administrative Officer
7 months ago
Douglas, United Kingdom Isle of Man Government Full time**About the role and our team** Join our team as an Administrative Officer in our Business Support Team within Customs & Excise for Treasury! The Customs & Excise Business Support Team provide high quality financial information, advice, service and support to both internal and external stakeholders and deal with the collection of un-paid taxes such as VAT....
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Junior Customer Support
1 week ago
Douglas, United Kingdom CoinCorner Full timeCoinCorner is looking for an experienced Customer Support Specialist to join our expanding team and become a driving force in developing our long-term customer support vision. You’ll be a highly organised and detail-oriented self-starter with the desire to make an immediate impact. Confidence in tackling the unexpected is a must, as well as the enthusiasm...
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Administrator
9 months ago
Douglas, United Kingdom IQ-EQ Full time**Company Description** IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. - Perform a wide variety of Trust administration tasks accurately and in a timely manner to support the...
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Administrative Officer
5 days ago
Douglas, United Kingdom isle of man government Full time**About the role and our team** We are looking for an enthusiastic and organised Administrative Officer to join our team within the Department of Infrastructure! You will be joining our small central team and you will be required to provide efficient and accurate administrative support primarily to the Administration Team in the Office to the Minister and...