Hospital Administrator

5 months ago


Blackpool, United Kingdom Spire Healthcare Full time

**Hospital Administrator |cardiology service | Fylde Coast-Blackpool | Permanent | 37.5 hours per week | £11:45 fantastic benefits | Full time Permanent
Spire Fylde Coast Hospital is based in the seaside town of Blackpool. We have 3 operating theatres undertaking a wide range of procedures in Orthopaedics, ENT, Spines, Ophthalmic, Urology, Vascular, Gynaecology, Endoscopy, Plastics and General Surgery.

Spire Flyde coast has an exciting opportunity for a Hospital Administrator to join the fantastic administration team in Blackpool the hospital administrator will provide an efficient administrative service within any of the customer service areas working within established policies and processes. To ensure an exemplary level of customer service is upheld in the provision of service to patients, consultants and the hospital team.

**Accountabilities and Activities
- To present a professional image at all times in terms of dress, appearance and personal conduct
- To support other staff in the performance of their duties and establish good working relationships with colleagues, other staff and consultant users
- To have knowledge of the complete patient pathway and journey
- Maintain and update patient records on SAP (the hospital computer system)
- Booking appointments in real time ensuring all details are accurate
- Face to face and telephone liaison with patients and consultants providing information where requested
- Managing referrals and understanding the NHS 18 week patient pathway
- **Qualifications and Training**

**Essential**
- Education up to GCSE including English and Mathematics
- Previous face to face Customer Care experience
- Keyboard/computer skills including Microsoft word, excel and outlook Previous telecommunication experience

**Benefits
**We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free DBS
- Free Uniform
- Free Car Park
- Private medical insurance
- Life assurance

**Our Values**

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent hospital group that has been putting patients at the heart of everything we do for over 40 years. We have 39 hospitals, 10 clinics and a Specialist Cancer Care Centre across England, Wales and Scotland.

**Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.


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