Transfer of Care Hub Administrator

3 months ago


Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

The Transfer of Care Hub (TOCH) provides hospital based staff a central route to refer and access community based services to support and facilitate patient discharges.

As a Band 4 Administrator you will provide support to the Transfer of Care Hub to provide a high quality secretarial, administration and information service and act as a central reference point to all staff within the service including clinicians, managerial staff and Trust stakeholders.

The role comprises of a wide range of duties and requires the ability to use multiple computer systems, be able to manage and prioritise own workloads without direct supervision and have strong communication and organisational skills. An ability to understand the need for maintaining confidentiality at all times is essential.

Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.

We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.

Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance. Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored.

The post will include weekend working and Bank Holiday cover on a rota basis.

This is an exciting opportunity to join an evolving service to ensure patients receive enhanced discharge planning, continuity of care and a seamless transition between care providers beyond the acute hospital environment.

We recommend that all individuals employed in patient facing roles, or those located on a ward or department where patients receive a service should be fully vaccinated against COVID-19.



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