Office Assistant
6 months ago
**Company Introduction**:
Ultimat Defence Limited are the UK's leading manufacturer of Control & Restraint training equipment based in Ashton in Makerfield, Wigan. Not only are we a high output manufacturer but we are the sole distributors for a number of highly regarded international companies to supply products to a large number of Public Sector organisations such as:
- British and International Police Forces
- British and International Prison Services
- UK Home Office and Boarder Force Agencies
- NHS
- US Homeland Security
- British Military including Specialist Units
In addition, we supply private companies, supply direct to the public and repeatedly work alongside a variety of the UK's largest construction companies and private organisations such as:
- G4S
- Amey Group
- Willmott Dixon
- Vinci
- Kier Group
- Balfour Beatty
- Wates Construction
- Robertson Group
**Main duties and responsibilities**:
- Assist associates in ways that optimize procedures
- Organise and distribute communications in a timely manner
- Create and update existing records
- Schedule and plan meetings and appointments
- Maintain level of office supplies
- Respond to customer enquiries
- Coordinate with other departments
- Maintain working relationships with suppliers, customers and colleagues
- Other administrative duties including attending meetings or conferences and taking minutes
- Research potential suppliers and customers
**Essential experience**:
- Computer Literate including MS Office and Microsoft Outlook
- Working in an office and using relevant equipment
- Thorough understanding of office management procedures
- Excellent organizational, time management and problem solving skills
- Excellent written and verbal communication skills
**Desirable experience**:
- Communicating with both private and public sector companies
- Use and understanding of social media platforms
- Sending Mail Shots to multiple recipients
- Creating or editing PDF files
- Use of Photoshop, CorelDraw or similar graphics programmes
**Effective Behaviours**:
- Timeliness
- Meeting Deadlines
- Communication and Networking internally and externally
- Networking group across colleges
- Ability to negotiate
- Ability to plan and organise own workload
- Ability to adapt to a flexible approach to the demands of a busy manufacturing company
**Additional requirements**:
You will need to be a committed, hardworking, and loyal individual able to work as part of a team and also on your own initiative. Having a positive attitude, first class attendance and punctuality are a prerequisite. You will work to a very high standard of accuracy and detail and be familiar with working in a fast paced environment and consistently deliver whilst working sometimes under pressures or to time constraints.
Flexibility towards overtime is expected when the work demands. The rate of pay is competitive and dependent upon experience. Visiting clients, visiting our factory in Bolton or attending off site meetings may be required from time to time and therefore a full driving license would be an advantage.
**Interview Requirements**:
- Example of a work related challenge you were able to overcome and how explain how you achieved this.
- Detail a work experience which resulted in success.
- Provide an example or show a scenario of interaction on the telephone with a client/ customer
**Job Types**: Full-time, Permanent
Pay: £11.44-£12.50 per hour
**Benefits**:
- Company pension
- Employee discount
- Free parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Wigan: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (required)
- Administrative experience: 2 years (required)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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