Housing Officer

3 months ago


Wigan, United Kingdom Cromwood Housing Full time

At Cromwood Housing we provide vital housing services to save the lives of people who are homeless, sleeping rough, seeking asylum and fleeing domestic abuse. Our purpose is to remain one of the leading providers of social housing to the local authorities in London and Greater Manchester.

We are currently recruiting for a **Housing Officer** to oversee a 26-bed unit in Wigan.

**Location**: Wigan
**Contract type**: Full time, permanent
**Salary**: £29,000 per annum
**Hours**: Monday-Friday 8am-6pm, with a 1 hour lunch break

**Benefits**: 28 days annual leave (including Bank Holidays), company pension scheme

**The Housing Officer role involves**:

- Welcoming and inducting new residents and explaining the rules and regulations of the unit
- Being the point of contact for any queries the residents may have
- Ensuring the safeguarding of the residents is to a required standard
- Ensuring rules and regulations are being followed by residents to ensure these are safe places for all the people to reside in
- Following reporting procedures to both Cromwood and the Local Authority
- Dealing with behavioural issues in the form of reporting and/or liaising with emergency services
- Ensuring the properties are maintained according to Health and Safety guidelines and company procedures
- Liaising with our maintenance team to rectify any faults within the properties to ensure they stay compliant.

**Requirements for the Housing Officer role**:

- Previous experience in adult social care is preferred
- Excellent communication and interpersonal skills
- Resilient nature. with the ability to handle challenging situations professionally
- The ability to develop professional relationships with a wide range of people
- Self-motivated, organised and able to manage time effectively

A Standard DBS check will be required (paid for by Cromwood)

If you have the required experience and skills described, and are looking for a challenging and rewarding role, we look forward to hearing from you.

We look forward to receiving your CV and cover letter explaining why you are suitable for this role. By submitting your CV you are giving your consent for us to use your details to assess your suitability for this vacancy. Your details will be seen by those assisting with the recruitment process, this includes recruitment consultants assisting Cromwood with the recruitment of this role.

**Job Types**: Full-time, Permanent

Pay: £29,000.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme

Schedule:

- Day shift
- Monday to Friday
- No weekends

Application question(s):

- Please tell us the first part of your postcode

**Experience**:

- adult social care: 1 year (preferred)

Work Location: In person



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