Sales/office Adminstration Assistant

6 months ago


Wigan, United Kingdom PCS LTD Full time

Re: - Employment Vacancy **Sales/Office Administration Assistant**

Job description: - office based customer services and sales order processor.

PCS is an established manufacturing company based in Wigan Gtr Manchester that specialise in the manufacture of high-performance construction products. Our range of products are distributed through a national network of approved stockist.

PCS is an innovation driven company focused on developing a loyal customer network by building, strong, trusting trading partnerships.

In house training will be provided.

Daily duties will Include:
- Provide a first point of contact for all telephone enquiries.
- Reception duties, greeting visitors.
- Manage telephone enquiries transferring calls to appropriate departments.
- Processing customer orders and generate despatch confirmations in a timely and accurate manner.
- Communicate effectively with warehouse/despatch personnel and transport companies to assist with prioritisation and ensure orders are processed within the specified lead-time.
- Ensure all paperwork of orders and despatch dates are collated.
- Liaise with customers to provide timely accurate information for all customer enquiries.
- Respond efficiently to all customer enquiries.

**Skills**:

- Experience in office environment (min 1 year)
- Administration Experience (min 1 year)
- Confident telephone manner
- Experience in Microsoft Excel, Outlook, Word.
- Minimum 5 GCSE’s including Maths and English grade A-C’s.

**Job Title: Sales/Office Administration Assistant**

**Full time, Permanent**

**Days: Mon to Friday**

**Holidays: 28 days including bank holidays**

**Hours: 8:30 - 17.00**

**Job Types**: Full-time, Permanent

**Salary**: From £25,415.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Office: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Wigan (required)

Work Location: In person



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