Service Administrator

6 months ago


Orpington, United Kingdom Spy Alarms Ltd Full time

**Service Administrator**

Orpington

£24,000 - £27,000 + Bens

**About us**

It is an exciting time to join Spy Alarms who are experiencing impressive growth. We are already one of the largest privately-owned installers of fire detection and security systems in the Southeast. The Spy group now has 75,000 customers across London and the Southeast. Despite this, our staff continue to value the “family feel” culture that Spy has retained and enjoy working in a flexible, friendly, supportive team environment.

**Job Purpose**

We seek an experienced Service Administrator to join our expanding, established, and successful Service team. The Service Administrator is responsible for booking and scheduling work for our Fire & Security Engineers and providing first class support to our customers.

**Responsibilities**:

- Point of contact for customers with queries, complaints, feedback, and requests
- Scheduling and diary management of the engineers and allocating of their jobs
- Providing costings and quotes to customers
- Quoting and ordering parts for jobs
- Invoicing
- Updating systems regarding queries and outcomes
- Take ownership of tasks and manage own workload within a team environment

**About you**

We are looking for a person with a high level of commitment who can demonstrate relevant experience in a fast-paced customer focused role. Excellent communication, organisation and PC skills are essential. You should be able to work quickly and accurately in a busy, team environment and should be able to demonstrate a proactive approach to ensure issues are identified and resolved to customer satisfaction.

**We are offering**:

- Competitive salary dependent on experience
- 23 days holiday plus bank holidays, plus 1 day attendance bonus
- Pension scheme
- Onsite / close free car parking
- BUPA employee assistance program
- Sick pay scheme
- Staff referral scheme
- Company incentives
- Training and development opportunities
- Friendly, supportive team environment
- Dress down and Pizza Friday

Working hours between 8:30 am - 5.00 pm Monday - Friday.

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Health & wellbeing programme
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Application question(s):

- Are you located in or within a close commute to Orpington?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service and admin: 3 years (required)

Work Location: In person

Reference ID: SP SD


  • Administrator

    6 months ago


    Orpington, United Kingdom Churchill Service Solutions Full time

    **Administrator** Based in Orpington £20,000 to £22,000 per annum Part of the Churchill Group, **Chequers Contract Services** is a multi-award-winning service provider predominantly in the housing and grounds sectors. Our experience providing facilities services includes cleaning, landscaping, arboriculture, building and electrical works, to many...


  • Orpington, United Kingdom Spy Alarms Ltd Full time

    **Customer Service Administrators - "**_**Being at SPY is like having another family!"**_ Are you interested in working for a successful growing company where the staff feel like this? - "Being at SPY is like having another family. It is a great working environment where you are made to feel so welcome. Over the years of being at SPY, I have worked my way...


  • Orpington, United Kingdom Spy Alarms Ltd Full time

    **Customer Service Administrator** - Orpington, Kent £21,000 - £25,000 per annum + commission earnings **Job Purpose** We seek an experienced Customer Service Administrator to join our expanding, established, and successful Service team. As a key member of the team, you’ll provide first-class customer service dealing with engineers, customers,...


  • Orpington, United Kingdom Vita Health Group Full time

    Job summary Are you looking for an administrative role that will really make a difference to lives?We have an exciting opportunity in our MSK admin team for an Administration Services Agent one day per week. Main duties of the job In this role you will be acting as an extension of the firms brand and core values, the purpose of this role is to...


  • Orpington, Greater London, United Kingdom So Clean Cleaning Service PLC Full time

    Job DescriptionWe are seeking an experienced Administrative Assistant to join our team as an Operations Specialist. This role will be responsible for planning, scheduling, and coordinating operational activities across the business, ensuring maximum productivity and minimizing travel time.Plan and schedule window cleaning and deep cleaning operational...


  • Orpington, United Kingdom Spy Alarms Ltd Full time

    Are you interested in working for a successful growing company where the staff feels like this..........? "Being at SPY is like having another family. It is a great working environment where you are made to feel so welcome. Over the years of being at SPY, I have worked my way up to Senior Administrator and have been supported thoroughly all the way...

  • Administrator

    5 months ago


    Orpington, United Kingdom Crossways Recruitment Ltd Full time

    **Administrator** **Location: Orpington** **Hours: Monday to Friday 8.45 to 5:30 (early finish Friday)** **Salary: upto £23k** A fast growing IT company based in Orpington are looking to add to their well established team. If you are ambitious, passionate and looking to excel in a role and grow within a team and work for a company that offers fantastic...


  • Orpington, Greater London, United Kingdom NHS Full time

    Mortuary Administration Assistant Job DescriptionThis is an exciting opportunity to join our NHS team as a Mortuary Administration Assistant. In this role, you will play a vital part in supporting the day-to-day operations of our mortuary office.Key ResponsibilitiesThe successful candidate will be responsible for:Maintaining accurate records of deceased...

  • Administrator

    6 months ago


    Orpington, United Kingdom Spy Alarms Ltd Full time

    **Administrator** **Orpington** **c £23,052 + benefits** **Job Purpose** The role of the Service Administrator (FAM) is to support the provision of the False Alarm Management (FAM). The role is administrative and will involve supporting the manager in the production of various reports and audits to ensure the company works in a compliant and effective...


  • Orpington, United Kingdom Pearson Whiffin (Logistics) Full time

    **Operations Administrator** **North Kent** **8.30 - 5pm Monday to Friday** **£23,000 to £30,000 per annum DOE** **Do you have experience managing housing repairs or maintenance issues?** **Have you any social housing experience?** A fantastic opportunity for an **Operations Administrator** has arisen for someone to join a well-established company,...


  • Orpington, United Kingdom CV-Library Full time

    Our client, a leading business in the financial services industry is seeking a Trainee Pensions Administrator to join their growing team on a full-time, permanent basis. Due to growth our client is looking for a Trainee Pensions Administrator to join their team, where you will be providing a high level of administrative support to the technical team whilst...

  • Branch Administrator

    6 months ago


    Orpington, United Kingdom The Acorn Group Full time

    The Acorn Group is one of London and Kent’s most successful and ambitious property companies. Incorporating Acorn, Langford Russell, and John Payne Estate Agents, we now have 40 offices and 20 Divisions. **Do you have an interest in property and previous experience in administration? Are you focused on attention to detail with brilliant communication...

  • Branch Administrator

    6 months ago


    Orpington, United Kingdom Stannah Full time

    We are looking for an individual with a passion for customer service to join our well-established Orpington Service Branch as a Branch Administrator. Stannah is a proud leader of the global lift market, we are focused on the future; keeping our products at the cutting edge of safety and innovation and evolving to meet the ever-changing demands the world...


  • Orpington, United Kingdom Flash security Full time

    Administrative Assistant **Examples of Duties and Responsibilities**: - Provide administrative support to ensure that general business operations are maintained in an effective, up to date and accurate manner. As a security company, there are specific rules and procedures that will need to be learnt and followed. You will be performing ad hoc or...

  • Senior Administrator

    6 months ago


    Orpington, United Kingdom Templegate Full time

    **TEMPLEGATE RECRUITMENT** **Financial Services Specialist Recruiters** **Job Title**: Senior IFA Administrator **Location**: Orpington **Salary**: £30,000 to £35,000 (depending on experience and qualifications) **About the Company**: Our client have built a team of specialists which includes financial advisers, chartered advisers, paraplanners and...

  • Office Administrator

    5 months ago


    Orpington, United Kingdom A.C.Wilgar ltd Full time

    Job description A.C. Wilgar are the most awarded plumbing & heating company in the UK and retain a loyal and satisfied customer base in our area. We are a company that takes pride in our staff and the integrity and quality of our work. Unlike almost all other heating installers we employ all our staff as permanent PAYE employees, with no sub-contractors and...


  • Orpington, United Kingdom Flash security Full time

    **Examples of Duties and Responsibilities**: - Provide administrative support to ensure that general business operations are maintained in an effective, up to date and accurate manner. As a security company, there are specific rules and procedures that will need to be learnt and followed. You will be performing ad hoc or administrative functions. - General...

  • Office Administrator

    6 months ago


    Orpington, United Kingdom Envirolec Smart Energy Solutions (London) Full time

    Duties - Perform a variety of clerical and administrative tasks to support the smooth operation of the office - Answer phone calls and direct them to the appropriate staff members or deal with them efficiently - Greet visitors and provide them with necessary information or assistance - Maintain office supplies inventory and place orders when necessary -...


  • Orpington, London, United Kingdom Circle Health Group Full time

    The Chelsfield Park Hospital in Kent is part of Circle Health Group, Britains leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. Circle Health Group are proud to be recognised as one of the UK’s top 5 best big companies to...

  • Team Administrator

    6 months ago


    Orpington, United Kingdom Oxleas NHS Foundation Trust Full time

    We are looking to recruit an enthusiastic and well organised person to provide secretarial and administrative support to the Liaison Team at Green Parks House, a working age adult mental health unit. The Liaison Team takes referrals from the Princess Royal University Hospital and A&E for patients with mental health issues. Patients will be assessed by the...