Operations Administrator

3 months ago


Orpington, United Kingdom Pearson Whiffin (Logistics) Full time

**Operations Administrator**

**North Kent**

**8.30 - 5pm Monday to Friday**

**£23,000 to £30,000 per annum DOE**

**Do you have experience managing housing repairs or maintenance issues?**

**Have you any social housing experience?**

A fantastic opportunity for an **Operations Administrator** has arisen for someone to join a well-established company, who **operate within the Building Services sector**, with **a focus on Social Housing.**

This role is super varied so if you are organised, love being busy and have a willingness to learn then carry on reading

**Duties for this busy Operations Administrator role include**:

- **Dealing with maintenance and repair issues** from start to finish, **liaising with residents and housing associations** on a daily basis.
- Proactively offering **exceptional customer service** to all stakeholders, **developing excellent relationships.**:

- Ensuring responses are dealt with in line with **contractual SLAs**.
- **Managing engineers’ diaries** and scheduling planned work.
- **Booking sub-contractors** for work.
- **Monitoring contractor and engineer performance**, providing timely updates to all relevant parties.
- Invoicing; raising and signing off **purchase orders.**:

- Other general duties such as **ordering stock** for the office, PPE, and uniforms etc.

**The successful Scheduler will have/be**:

- Experience within a **Repairs and Maintenance administration** role.
- Some knowledge of **social housing** processes.
- **Confident **in dealing with problems independently.
- **A thick skin,** with an awareness of the challenges in dealing with **vulnerable people.**:

- **A friendly, helpful personality.**:

- Experience **working to SLAs and targets.**:

- **Super organised** with the ability to pre-empt any scheduling issues.
- Good knowledge of **local geography.**:

- A meticulous **attention to detail.**:

- Excellent **verbal and written** **communication skills.**:

- Exceptional **customer service skills.**:

- Able to work **collaboratively** in a team yet use initiative.

As an Operations Administrator for this role, you will benefit from **great training and development** opportunities with a view to progress

You will be working within a fun and friendly team for a company who really **invest in their workforce** and **love people who want to learn**, and they will move quickly, so if you have the relevant experience **scheduling engineers** and contractors for **housing repairs and maintenance,** APPLY ONLINE NOW
- **This role is being handled by Jasmine Smith, Recruitment Consultant for Pearson Whiffin Recruitment.**_

Not quite the right role but still looking?
- By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far_

INDBS

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday

**Experience**:

- Property Maintenance: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Operations Administrator



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