Administrator
6 months ago
**Administrator**
**Orpington**
**c £23,052 + benefits**
**Job Purpose**
The role of the Service Administrator (FAM) is to support the provision of the False Alarm Management (FAM). The role is administrative and will involve supporting the manager in the production of various reports and audits to ensure the company works in a compliant and effective manner.
**About You**
You should enjoy working with data and spreadsheets. If you have an interest in developing a career in a data driven, administrative or audit environment this role offers a good opportunity. Alternatively, you may have worked in an administrative role involving data and reports and be looking for a similar role. You should also be confident when liaising with customers and third parties over the phone. Ideally, you will live in or near Orpington or within a short commute.
**About us**
It is an exciting time to join Spy Alarms who are experiencing impressive growth. We are already one of the largest privately-owned installers of fire detection and security systems in the Southeast. The Spy group now has 75,000 customers across London and the Southeast. Despite this, our staff continue to value the “family feel” culture that Spy has retained and enjoy working in a flexible, friendly, supportive team environment.
**Job Duties**
- Responsible for compiling, cross referencing and updating various reports
- Comply with audit requests from police forces in respect of customer data and records
- Import reports
- Producing statistics for accreditation
- Issue New Owner letters
- Updating Microsoft Dynamics accurately and promptly
**Skills required**
- Strong administrative skills
- Eye for detail
- Excellent IT skills - in particular Excel and databases
- Ability to work accurately and quickly to meet deadlines
- Flexible in approach with the ability to work in a logical and consistent manner
- Good phone manner, confident in liaising with customers and third parties
**Benefits**
In return, you have the chance to work for a successful growing NSI gold and BAFE approved company with a great reputation and knowledge of CCTV, Access Control and Fire and Intruder Alarms.
- Competitive basic salary dependent on experience
- Bonus potential
- Pension
- Up to 25 days holiday plus bank holidays and attendance bonus of 1 day
- BUPA Health & Safety and an employee assistance program
- Career progression opportunities
- Staff referral scheme
- Company Sick Pay
- Rewards & recognition programmes
- Ongoing training
- Company events
- Discounted local & national Gym memberships
- Dress down and Pizza Friday (monthly)
**Hours and other details**
This is a full-time role, hours are 8.30am-5.00pm Monday - Friday
NSSA Security Screening is required for this position
If you are interested in this role, we’d like to hear from you now
**Job Types**: Full-time, Permanent
Pay: £23,052.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Performance bonus
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Administrative experience: 1 year (preferred)
**Location**:
- Orpington (preferred)
Work Location: In person
Reference ID: SA SP 2
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