Benefits Officer

4 months ago


Newcastle upon Tyne, United Kingdom Department for Work and Pensions Full time

**Details**:
**Reference number**:

- 325139**Salary**:

- £40,201 - £43,347**Job grade**:

- Senior Executive Officer**Contract type**:

- Permanent**Business area**:

- DWP - Corporate Transformation**Type of role**:

- Project Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne, Pontypridd, SheffieldAbout the job

**Job summary**:
Do you want to be part of an energetic, innovative team and bring your skills to one of the biggest changes to the administration of the Civil Service in decades?

We’re looking for people who are flexible, intuitive and are comfortable taking high levels of volume, speed and complexity in their stride.

A number of exciting new roles have come up in the Synergy Programme, a cross-departmental group formed in response to Government Business Service’s request for individual departments to group together in ‘clusters’ to drive efficiencies, increase buying power and improve the quality of shared service to our end users - our people.

The Synergy Programme is the largest of five departmental clusters, comprising the Ministry of Justice, Department for Work and Pensions, Department for the Environment, Food and Rural Affairs and the Home Office. The Department of Work and Pensions hosts the Synergy Programme. Your work will impact the procurement arrangements for the next 15 years, impacting over 50% of all Civil Servants - that’s 230,000 people across the four departments and arm’s length bodies.

Success of the Programme is crucial as Civil Servants rely on shared services to provide business critical tools in human resources, finance, payroll, and procurement. It affects everything we do, from joining a department as a new starter, the way we claim for expenses, how we buy goods and services such as our laptops and canteen provisions, to the way we receive our pensions when we retire.

For jobs located in Wales, the ability to speak Welsh is desirable.

**Job description**:

- Benefits management leadership, working with a range of cross government and departmental stakeholders in order to realise its benefits. This also includes how benefits and related metrics fit into the business cases.
- Support the benefits lead and business areas to ensure benefits, KPIs and metrics are identified, understood, owned and maximised with stakeholders and the wider benefits management community as well as the senior stakeholder community.
- Define and shape the benefits management strategy taking into account the wider organisation methodology.
- Facilitate workshop, maps benefits and circulates for agreement and approval. Applies experience to provide challenge and ensure assumptions are robust. Works with a range of stakeholders to validate and test dependencies.
- Work with stakeholders to ensure benefits are identified, understood, owned and maximised. Briefs key stakeholders ahead of benefits reviews. Engages with organisations portfolio office to assess consistency and test double counting.

**Person specification**:

- Experience of working in a large and complex portfolio, programme or project environment with multiple stakeholders, ideally within a shared service, ERP or large service transformation environment **[Lead criteria]**:

- Experience of building effective and collaborative relationships with senior stakeholders and holding others responsible for driving key deliverables.
- Outstanding written and verbal communication skills, with strong personal impact and the ability to influence, challenge and collaborate across boundaries and in sensitive political environments.
- Previous experience of benefits management / analysis or another project role, such as business change, strategy, economics or evaluation.
- Strong analytical and data gathering skills.
- Confidence in utilising MS tools including Teams, Office, Excel, PowerPoint. Power BI knowledge or a willingness to learn would be an advantage.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Delivering at Pace
- Changing and Improving

**Technical skills**:
We'll assess you against these technical skills during the selection process:

- Benefits Management

**Benefits**:

- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.**Experience of working in a large and complex portfolio, programme or project environment with multiple stakeholders, ideally within a shared service, ERP or large


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